I had a great experience with Solimut mutuelle de france. The customer service was excellent and they provided me with all the information I needed. I would definitely recommend them to others.
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What reviewers say about Solimut mutuelle de france
Customers generally praise the coverage options, helpful and friendly service, knowledgeable staff, and easy-to-navigate website. Most recommendations are positive, with one customer saying the insurance policy was satisfactory but response times could improve.
What is Solimut mutuelle de france?
Solimut Mutuelle de France is a mutual health insurance provider that offers health, pre-employment, and prevention plans tailored to individual profiles. They operate through online platforms and physical agencies, aiming to provide accessible and solidary health coverage. The company also partners with Medaviz to offer remote medical consultations 24/7 for members.
What unique tools or resources does Solimut offer to its members?
The company's website features a DIY section where users can create a weekly menu planner using simple materials like cardboard and markers. This tool helps members plan meals and vary their diet, reflecting the organization's focus on health and well-being beyond just insurance coverage.
How does the Medaviz service work for Solimut members?
Solimut provides a remote medical consultation service called Medaviz, allowing members to speak with doctors 24/7 without needing a medical card or bank card. This service is included in their health contracts and aims to facilitate quick access to healthcare advice.
Which groups can purchase Solimut health or pre-employment plans?
The company offers specific plans for various groups including individuals, IEG retirees, employers, public sector employees, communes, and associations. They also have dedicated pre-employment options for independent workers and public sector agents.
What recent security incident affected Solimut?
A cyberattack occurred on August 23, 2026, exposing data of over one million insured individuals, including 770,467 IBANs and social security numbers. The company confirmed the intrusion and stated that services continued to function normally during the incident.
What is the current Trustburn rating and review distribution for Solimut?
The Trustburn rating for Solimut is 4.1 out of 5 stars based on 9 reviews. The rating split includes multiple 5-star reviews praising customer service and comprehensive coverage, alongside some 3-star reviews noting responsiveness issues.
What aspects of Solimut do reviewers consistently praise?
Reviewers frequently praise the comprehensive coverage options and the exceptional, friendly, and professional customer service. Many users highlight the helpfulness of the team in answering questions and providing necessary information.
What criticisms or concerns did reviewers express about Solimut?
Some reviewers mentioned that customer service could have been more responsive, while others found the website easy to navigate and informative. The feedback reflects a generally positive experience with occasional concerns about response times.
What digital and accessibility features does Solimut provide?
The company's website includes a blog section called 'Solimag' and a FAQ page to assist users. They also offer a service for the deaf and hard of hearing called ACCEO, demonstrating their commitment to accessibility.
What specific services are available for individuals with hearing impairments?
The company offers a service for hearing-impaired individuals called ACCEO, allowing them to use their services. They also provide a blog and a FAQ section to help users find information quickly.
What partnerships and lifestyle tools does Solimut promote?
The company's website mentions a partnership with Medaviz for remote medical consultations. They also offer a DIY section for creating a weekly menu planner to encourage healthy eating habits.
How can I contact Solimut mutuelle de france?
You can reach Solimut mutuelle de france by phone at 0800132000.
What is the official website of Solimut mutuelle de france?
The official website of Solimut mutuelle de france is solimut-mutuelle.fr.
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9 Reviews
The service provided by this company exceeded my expectations. The staff was knowledgeable, friendly, and efficient. I would definitely choose them again for future insurance needs.
👌 Solimut mutuelle de france has been my go-to insurance provider for years. Their coverage options are comprehensive and their customer service is exceptional. Highly satisfied!
I'm really happy with the insurance coverage provided by Solimut mutuelle de france. The team was very helpful and patient in answering all my questions. Keep up the good work!
😄 Solimut mutuelle de france offers excellent insurance plans with great coverage. The customer service team was friendly and professional. Highly recommended! 😄
👍 Solimut mutuelle de france provided me with excellent insurance coverage. The policy options were extensive and the customer service was top-notch. Highly satisfied with their services.
I had a decent experience with Solimut mutuelle de france. The insurance policy was satisfactory, but the customer service could have been more responsive.
The company's website is easy to navigate and provides all the necessary information. The customer service was helpful and responsive to my queries. Overall, a great experience.
My experience with Solimut mutuelle de france has been nothing short of amazing. The team has been incredibly helpful and responsive to my needs. Highly recommended!
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About Solimut mutuelle de france
Mutuelle santé solidaire, Solimut Mutuelle de France s'engage à vous fournir la mutuelle santé, complémentaire et prévoyance la plus adaptée à votre profil et ce en quelques clics.
- Website
- solimut-mutuelle.fr
- Phone
- 0800132000
