I was greeted on the phone for a request to exchan...
I was greeted on the phone for a request to exchange, I was very distressed, the person was attentive and professional and understandable.
Thank you so much.
I was greeted on the phone for a request to exchange, I was very distressed, the person was attentive and professional and understandable.
Thank you so much.
impossible to join them .. it is 15h.and during 1 hours it is not there .... open from 9h to 17h ..... ,,,, ???????
Contacted by Sogedi, on behalf of HARMONIE Mutuelle. The exchanges were very cordial, precise and documented. I was therefore able to quickly collect the requested information, and it was transmitted to Harmonie More
Exemplary efficiency of the "genealogy" service of the company. Thank you.
Teach people who call people to be polite especially when you get the wrong customers
great responsiveness to answer me both by phone and email and to process my file
well done
I am harassed by this company for a fictitious unpaid invoice shame with the sogedi and the macif but also with the ushers who continue to bamboozle the people who are like sheep to pay this kind of crooks!
Hello, one star is already too much. Above all, don't be afraid of them. Because their strategy is to scare you. Keep all the proofs of their SMS calls, voice messages and mails and you will be able to SUBMIT COMPLAINT AGAINST THEM. Harassment on the phone with threat by counselors. This behavior is unacceptable. Cdt
Without prejudging the end result of my approach, because SOGEDI is only an intermediary, I can testify to the seriousness of SOGEDI. Telephone contact confirmed by detailed email the same day; I was able to send the pieces the next day at 11:16 am; they were immediately examined and validated at 11.48 a.m.
What is this company that has no phone number other than an answering machine !!!
Unable to contact a person when I am sent a reminder for an invoice said to be unpaid but I do not even see what it is about.
!!!!!!
Nasty person on the phone, she does not try to listen to you and is crazy about you and takes you for less than nothing. While he dares to send me a payment mail while my bills are settled as and when.
Congratulations, very professional, responsive and attentive staff.
Attention this is a fraudulent site I called my legal advisor he clearly told me not to pay
Good sogedi it is very cute your messages unpaid invoices but please think before you want to rip off people, I'm a student, I live in a residence Crous, (including charges so including UAE) where you take me 400 balls of unpaid ??? Mdrrrr not even credible, you better stop your serious threats
Clearly an attempted scam: do not follow up + if possible denounce with the so-called principal + if necessary file a complaint and denounce "abuse" on social networks.
this company does not stop calling me out I am registered on bloctel I have filed a complaint on bloctel it is harassment which is prohibited by law and unfortunately it continues if you have problems with this company; file a complaint for telephone harassment and enter the media it will give them a bad reputation
Phone calls incessant, I even received a request for payment for a supposedly unpaid with a company where I am not even a customer. Make at least the effort to do some research before asking for more than questionable money.
I just had a woman on the phone. After harassment and the fact that they are wrong in folders (I have NEVER been registered there), has proven to be very unpleasant.
A company that invents false debts! Who harass. But who is not able to provide proof of this debt!
Receive a letter without any number to contact them or online!
Great efficiency and speed between the first contact and the payment of the process! Thanks to Madame Viaud. cordially
Society that harasses me. I have to prove to him that it's not me, wrong date of birth, wrong address, file for a car when I haven't had a car since 2008.
Their phone number put on their mail is useless !!!! When we go to their site, it is useless since we do not know how to connect !!! He will have to explain to me because when they harassed me on the phone, I answered every time!
Company that has been harassing us with calls for several weeks, leaving messages with very little kindness that we have an unpaid amount in the end that I decide to call them back after at least a month and a half to finally tell us that 'they got the wrong number and gives us the name of someone else who has a collection has done super harassment for nothing
I was very impressed with the speed and the result of the process: they contacted me when I did not know my rights and settled the case in less than eight days. Very good surprise! (even if the sum is small :-)
Too bad there is no zero. My parents are harassed by reminders and bailiffs for an invoice that I paid myself by CB to Suez. But the collection service stubbornly sent letters of course company unreachable by phone and email. Company unable to update this on its files ... Pathetic
My interlocutor was very pleasant and attentive to my request
Very competent person!
Shame that I can not give the score of zero he sends mail but impossible to be able to have someone with such as e-mail numbers it is very complicated to be able to exchange with an answering machine. Apart from saying pay with such or such means payment no possibility of having them and after he sends mail saying last warning c is shameful !!!!!
Efficient, clear and fast service.
Friendly welcome
Hello,
business well done, thank you to Fanny Viaud for her professionalism and her kind listening,
thanks again,
very cordially,
Spam calls dozens of times to not answer and hang up right after.
A lamentable reception, don't give a damn about the customers. Do not know how to explain the why and the how.
Impervious.
Stalkers sent by the SAUR while all our bills are up to date, but nothing stops them ... no humanity, real machines to humiliate people.
We received a threat by mail before legal proceedings for 200 bullets from a Sogedi company that we do not even know! I just tried to call you 11 times! No one at the end ...
And in any case I will go through your site to create an account since we have nothing to do with you ...
We live in the east of France, if in which case we had a debt to a company, pkoi this box (which we do not know from Eve or Adam ..) would call on bailiffs from Nantes. .. Oh?? Sometimes we won't be taken for hams ....
Pleasant contact, very good responsiveness to deal with the case. No complaints. Thank you
Malpolic interlocutor who gives a poor image of his society. She should consider a reconversion !!
I put 1 star but are worth 0.
Harassment. Rude language it scares. To no one . Rogue method where he harasses continuously. Rotten job. Disgusting
I was contacted by Mrs. Grimault mandated by my dad's mutual fund for funeral expenses. She was very professional and very pleasant. My file was processed within hours of the transmission of the requested documents.
Big THANKS to Madame V VERGE! Multiple skills: patience, reactivity, listening, friendliness. I dare: humanity! Thanks to Her, really.
Band of rotten claiming an amount to which nothing corresponds, must stop scamming and especially to annoy the world
Scornful enterprise. Operators infantilize people. Bailiff threats, answering machine that hangs up, double calls while we are already online with them, do not know the records, cut the floor ... shame on you to work for a company so disrespectful of human values.
Having been in dispute with Telecom Orange on a bill that I contested, they are passed by the legal department Sogedi.
After several calls and mail to this company, I decided to call them to tell them that I contested with orange. I fell then on Mrs. Pinson, who was very kind and understanding of my situation and took the time to address this issue with me. Thank you very much because it was their Orange side = 0.
Company dubious, I received a request for recovery for invoices already cashed. The official docs and the bailiff's office did not answer my questioning. !!!!
A call received on my phone which is an automaton and asks me to call back as soon as possible. When we recall it is also an automaton. And to get someone you need a file number ... But if you don't have one and you don't know the reason for the call, how do you do it?
Epilogue: I ended up having someone "real": the reception and processing of my request was very, very well managed! Thank you :)
Collection company unreachable except their answering machine. They are stalkers. They use all means of communication SMS, calls, Mails, .. every day. You can tell them that you have already paid the bill but they have nothing to do.
Very competent staff, attentive, very friendly.
I highly recommend
I would like to pay but it puts me "payment refused" can I know why I cannot pay
despite it being a collection service. They are very serious people. Very kind and very professional.
Since the first mail I try to contact the agency by phone it is an automatic machine, by the site it is impossible because when I validate my mail it marks me unavailable. I do what because it does not progress I am tired of trying every day, a little serious because I give up. You have my name so next contact from you, leave me a real phone number so that we can communicate.
Super welcome for their service, very responsive to our files. Thank you again for your dedication.
If you are a little maso and want to be lowered lower than land. Also be taken from high, while you called to pay. Advisors are available at any time. Shame on you.
I do not even know this company he calls me while I am on bloqtel if it continues I will report it and then a complaint will be filed
They contact me, without first inquiring that I owe nothing at all, a little professionalism!
Pfff of the big nonsense, money machine!
I was contacted by Mrs. Grimault who was mandated by a complementary mutual that owes me money to find me following the death of my grandmother. This woman was very kind and kind and very responsive because once the requested papers had been sent, she immediately forwarded it to the organization concerned.
I have a debt with them and despite everything the person I spoke to on the phone was very nice.
We put a timeline in place from the date that suited me the most financially.
It would take a lot more people like these :)
You will ask me for more than 200 euro for an insurance to which I have not subscribed and which will be domiciled in Paris while I am not from this city.
I have good legal insurance therefore courage to you because it does not please me your way of doing things and I will go further, you do not respect the laws because a formal notice without reminder is not admissible;).
And if you know that I live in troyes why beat up because you know perfectly well that I am not in Generali.
Good if for my part I cannot reach you I will prove to you my good times and will discredit you in your field my faith, your contract number does not correspond to anything of mine in addition
They harass me for an invoice that was canceled, impossible to reach them, impossible to make an appointment
About the investigation service, excellent contact as much by phone as by email, very fast case processing and particularly efficient interlocutors despite the containment measures due to the covid-19 pandemic. Quite frankly, no complaints ... Thank you!
This company contacted me following an estate recovery. My correspondent was very kind, available and responsive. I had no problem joining this company. I have nothing to say, thank you.
Company that harasses people (sms, voice messages, postal mail, emails) for about twenty euros that an incompetent insurance company (which responds to the sweet name of eurofil / aviva) dares to ask me!
Insurer who takes the money from the client but who behind does nothing at all and leaves the client alone with his problem!
I am not far from turning against them for harassment because their method is strictly prohibited! Especially since the insurer received a registered AR more than a week ago and they do not even answer me ....
File followed by Ms. Muli have only exchanged by email but I have nothing to say about this disagreeable lady. Thank you very much.
Processing of an overdue file. Very efficient and charming person on the phone.
following a death Sogedi on behalf of Harmonie Mutuelle intervened with tact, efficiency and speed. Thank you.
Big Scam! Warning! I have been living outside the EU for 5 years and I have received a formal notice from an insurance for which I have never taken out car insurance ....
In addition the document contains spelling errors !!!
Be aware that this fact alone constitutes "usurpation of office" punishable by imprisonment of 1 year and 15,000
Be careful, you don't know the profession of the people you try to defraud, beware ...
I called the company to have more information on the recovery amount which was charged to me, I was very badly received by MME MULI,
She gives herself a power that she doesn't have. Indeed we are honest because we paid the amount indicated on the receipt of rent, the fees added thereafter were incomprehensible. But Madame was very rude.
Collection company that claims me 50 unpaid Orange (Sosh precisely). A joke because it's Orange who owe me 50 . Thank you for stopping me from wasting my time because a company is not able to manage its billing. (Well I admit that Sosh does not know how to manage much, neither billing nor customer service, it's amazing that it still exists :))
I had to do in the service of SOGEDI through Ms. GRIMAULT. I want to thank this organization which resolved the request for my mother's mutual fund after her death. It is not an easy and pleasant task because it gives the right to family questioning, but the tact and professionalism of the interlocutor and primordial. Ms. GRIMAULT excels in this area. thank you all, and good luck for the future.
Serious, professional, very responsive Thank you all and above all good luck, take good care of yourself!
This company keeps calling me for a debt allegedly owed to the Suez company. I take note of all phone calls, and before that emails, with illegal content. In addition, I approached the Suez company, I owe them nothing. I will therefore file a complaint against this company and invite you to beware of their request for payment to be made by telephone! Such relentlessness amounts to harassment, which is fraudulent moreover.
1 star but not worth anything. I had to deal with a scornful, demeaning lady as I called to regularize my situation. shame on you. how can we have so little humanity by working in contact with people all day long? really shabby to vomit.
Thank you for your welcome and your kindness towards my problems listening thank you again for all those with whom I have dialogue
Can't reach them open from 9 a.m. to 5 p.m. ??? It makes no sense .
As part of a civil investigation for the search for a beneficiary, I can say that I was very satisfied with the responsiveness of my contact person who, despite the virus crisis, took charge of my file so that I could obtain a indemnity following death ....
Pitiful profession. I contacted the CNIL for harassment. Big companies like Veolia allow you to transmit your personal data to those boxes that have no power except that of the swagger. 10 emails received in 1 week for a bill of 105 euros, already paid. Letters of recovery and threat of seizure without a court decision ... For 105 euros ... You are funny. Companies like this one should be liquidated.
For an 80th water bill, they harass apl, shame on you
Excellent experience, I had to deal with a very reactive interlocutor and a warm contact. well done
Quality contact, professional, attentive, for a problem resolved during the day.
Good job
This company contacted me following a funeral contract in escheat for ten years for my Dad. My correspondent was professional, available and responsive. I had no problem joining this company. I have nothing to say, thank you.
I thank them for their agreement and they are very understanding!
Hello
is it possible to have a number to have a real person on the phone, thank you ....
Hello I called this collection company or where I was very well received by Mrs. Pinson, very understandable and very pleasant, we were able to find an arrangement that arranged everyone, people like this lady should receive premiums for his work, thanks again
I had to settle a late payment and I don't know who I came across but this qjk is for sure, he is a very pleasant person and very smiling on the phone. Hope collection services take into account that it's not always easy to have debt but it's great to have sweet people like the one I just had
Contacted by this company for an unclaimed inheritance contract. Professional and attentive staff treated file very quickly thanks to our constructive exchanges more than waiting for the result of the organization which mandated them for payment of a lump sum compensation.
Madam, Sir, I left a message to be called, having no other way to access your services (no personal space). But to date, no appeal. I specify the reason for the request. Being a member of a charitable association, we intervene to take care of late payments. I simply wanted to check the updated amount of the payment formal notice (the one in my possession dates from January 2020) from one of our aid applicants.
cordially