The company website was quite average. It had a cl...
The company website was quite average. It had a clean and organized layout, making it easy to navigate. However, the content was lacking in terms of detailed information about their products and services. The overall design was okay, but it could have been more visually appealing.
In terms of customer service, my experience was mixed. The response time to my inquiries was reasonable, but the level of support provided was average at best. The representatives were professional and polite, but didn't go above and beyond to address my concerns.
The products I purchased were satisfactory, but nothing extraordinary. They served their purpose, but I expected more innovation and uniqueness. The pricing was reasonable, though, and the delivery process was smooth.
Overall, my experience with Softonnet was okay. They have room for improvement in terms of website content, customer service, and product innovation. However, they deliver what they promise at an average level.