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GooD

Bad

Hellow

Well

Next to LESCO / WAPDA in dishonesty, corruption an...

Next to LESCO / WAPDA in dishonesty, corruption and monopolizing.
Over billing & hidden charges is routine.
Customer disrespect, unnecessary very long waiting, repetitive visits creating, desk-to-desk lingering is habitual for SNGPL staff.

Bad

Nice

I had a complaint for my broken gas meter and they...

I had a complaint for my broken gas meter and they attended me very well and entertained my complain quickly ,I didn't have to wait like other government offices where they treat you very badly and don't give any response so easily

I applied for new connection and was entertained i...

I applied for new connection and was entertained in good manners at early stage. But still waiting for the installation of meter for the last one month. No exact time and reason is conveyed. Not good for SNGPL, a reputed organization. Still waiting for Meter.

Next to LESCO / WAPDA in dishonesty, corruption an...

Next to LESCO / WAPDA in dishonesty, corruption and monopolizing.
Over billing & hidden charges is routine.
Customer disrespect, unnecessary very long waiting, repetitive visits creating, desk-to-desk lingering is habitual for SNGPL staff.
Next to LESCO / WAPDA in dishonesty, corruption and monopolizing.
Over billing & hidden charges is routine.
Customer disrespect, unnecessary very long waiting, repetitive visits creating, desk-to-desk lingering is habitual for SNGPL staff

Good

I was victim of touts in the past. Then I decided ...

I was victim of touts in the past. Then I decided to go and do my job of gas connection personally. I found all the staff very helping and cooperative. I would suggest others never fall in hands of bloody tours. Trust me the staff is amazing.

Office

Typical government office with unprofessional and ...

Typical government office with unprofessional and non supportive staff. No system in place - employees don't follow office timings, are rude and do not care about the issues. There are agents who ask for money to get the same work done which should be staff's responsibility.

Multan Road office

Multan Road office
House 76 Expo Center Rd, Block J Phase 2 Johar Town, Lahore, Punjab

Nice

Nicr