The absolute worst at customer service, you can never get a live person on the phone to help with technical issues. Just standard jibberish by email which does not help a bit in getting your issue resolved.
This Company is absolutely terrible. I m a Loan signing Agent and have only completed one signing with these people. I printed out 500+ documents, and I m still waiting on my $55 dollars for it. They will contact you an hour before a signing appointment and expect you to print out over 400+ documents AND get there on time for $75. Hopefully someone starts a class action law suit. I went to an appointment and the documents were not up to date so I wasted my time. Yes, it was the title companies fault, but Snapdocs should have compensated me for gas at least.
I have worked this company off and on for at least two years. They are very professional and I enjoy working with them .
TERRIBLE! Seriously I hope all Notarys do not step down to work for a company who does not protect their notaries. Please do not choose to work for them. They do not protect their notaries and stand for the terrible companies who treat their notaries terrible.
There is no standard pricing set in this industry. If you want to work for low paying companies this is the place. That being said, I do use the platform. I choose very carefully and do not compromise on my pricing.
I signed up as a notary for this company and in just one week I am done. Appts are NEVER kept as docs are never ready on time. My first appt was at 6 pm, I got the docs at 7:15 pm and had to print, copy and sort the documents. Met the client at 8:45 pm at night. Yesterday had a signing at 4 that was confirmed. I had docs so I printed them. One file said "failed" so I asked them to resend. At 4:28 they told me that they had to redo the docs and to reschedule the appt! I had been with the signer for over 30 minutes! Only sign up to work for them if you have nothing else in life to do and be at their beck and call and waste your time. They are just simply awful!
Great platform for notaries to find and manage closings. I've been closing loans for over 13 years and SnapDocs is really great. Free for notaries and drives more business than any other platform.
As a professional signing agent who does 150 signings a month outside of snapdocs. A friend asked me to do a signing for them. It went through snap docs, it charged the client $300 and paid me $175. I know it does not cost $125 for them to tell me that I am assigned to the signing. Mind blown. I go out of my way not to work with snapdocs.
Have more companies who offer 1/3. - 1/2 the rate other sites and companies offer and 5 times more non payment for services from companies they have realized that they can make a temporary company on snap docs get notaries to do the work then disappear and snap docs has no protection for notaries leaving this site because not many reputable companies use it and get all the dead beat companies who use this site for the sole purpose of taking advantage of notaries
Excellent text messaging sysem for Notaries Loan Signing business...
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