I had a positive experience with Servicemaster of Kalamazoo. The technicians were professional and did a great job cleaning my carpets. They removed all the stains and the carpets look brand new. I highly recommend their services.
What reviewers say about Servicemaster of kalamazoo
What is Servicemaster of kalamazoo?
ServiceMaster of Kalamazoo is a local franchise of ServiceMaster Restore, a company founded in 1929 by Marion E. Wade, that provides residential and commercial restoration services to over 5 million customers annually. They specialize in water, fire, smoke, mold, and weather damage restoration, as well as carpet and upholstery cleaning. The business operates 24/7/365 to respond quickly to damage and stabilize properties using professional equipment and IICRC-certified technicians. They serve the Kalamazoo area and have completed over 40,000 successful projects throughout SW Michigan.
What do customers most praise about this business?
Customers frequently praise the technicians for being professional, friendly, and efficient, with many noting that they arrived on time and did a thorough job. A common theme across reviews is the ability to completely remove tough stains from carpets and upholstery, leaving items looking brand new. Reviewers also appreciated the attention to detail, including how well the team cleaned hard-to-reach areas during their service.
How can a customer book or get a quote for services?
To get started, potential customers can call the business at (269)-344-3600 or visit their website at smkazoo.com to request a free quote. The company offers services for both residential and commercial clients, including carpet cleaning, upholstery cleaning, and full-scale disaster restoration. They emphasize rapid response and mobilization to limit loss, with teams available round the clock to stabilize damage the moment it happens.
How long has this business existed and what is its history?
The business has been operating as part of the ServiceMaster network since 1929, with the Kalamazoo franchise providing local expertise backed by a national network. They have a legacy of over 65 years in the industry, relying on real recoveries and trusted results that clients have depended on for decades. Their team structure includes locally-owned franchises that employ team members living in the communities they serve, ensuring a personal touch while leveraging vast corporate resources.
What specific products or services does this business offer?
ServiceMaster of Kalamazoo offers a wide range of services including water damage restoration, fire and smoke damage, mold remediation, odor damage, and storm/disaster damage. They also provide ancillary services like portable lighting, restrooms, power, HVAC, fencing, and dumpsters to support recovery. For commercial clients, they offer pre-loss planning, board-up, reconstruction, and packout services to minimize downtime and get businesses back to normal operations quickly.
What technology or methods does this business use for restoration?
The company uses professional restoration equipment and advanced methods to remove moisture, debris, and odor from affected properties. They employ top-certified IICRC professionals who provide high-quality restoration, free consultations, and exceptional customer care. Their process includes rapid extraction, drying, moisture control, and structural repair to limit further damage and support a safe recovery for both residential and commercial clients.
How recent are the reviews and what is the rating split?
The Trustburn listing shows a 4 out of 5 star rating from 10 reviews, with the most recent review dated November 8, 2023. The reviews span from January 2023 to November 2023, showing consistent positive feedback over the year. The rating split is heavily weighted towards 4 and 5 stars, with only two 3-star reviews, reflecting a generally high level of customer satisfaction.
What should a first-time customer know before choosing this business?
First-time customers should know that the company provides free consultations and coordinates with insurance companies to help navigate claims. They are available 24/7/365 to respond to emergencies, and their teams are committed to a higher standard of service. It is recommended to review insurance policy details, as coverage for weather-related claims can vary, and contacting the insurer directly is advised if unsure.
Who exactly is this business for and who might it not suit?
The business is suitable for homeowners and business owners facing water, fire, smoke, mold, or weather damage. They also serve clients needing commercial carpet cleaning after disaster events. The service is particularly beneficial for those who need rapid response to prevent further damage, such as mold growth or structural deterioration, and those who require coordination with insurance providers.
How does this business compare with other restoration companies in the area?
The company has completed over 40,000 successful projects throughout SW Michigan, demonstrating extensive experience in the region. They have a 65-year legacy of expertise built on real recoveries and trusted results. Their commitment to a higher standard is reflected in their use of IICRC-certified professionals and their ability to handle everything from small residential jobs to large-scale commercial disasters.
Are there any special terms, pricing, or free services mentioned?
The business offers a free quote service, allowing customers to get an estimate before committing to a project. They also provide ancillary services like temporary power, lighting, and restrooms to support recovery efforts. Additionally, they offer pre-loss planning services to proactively support faster recovery after an event, helping clients prepare for potential future incidents.
What are some key features or unique selling points of this business?
The business emphasizes rapid mobilization to limit loss, responding quickly with necessary equipment and expertise. They also provide a wide variety of specialty services, including board-up, reconstruction, and packout, to support restoration from initial response to the final stages. Their commitment to 24/7/365 availability ensures that damage is stabilized the moment it happens, minimizing overall disruption.
How can I contact Servicemaster of kalamazoo?
You can reach Servicemaster of kalamazoo by phone at (269)-344-3600 or by e-mail at [email protected].
What is the official website of Servicemaster of kalamazoo?
The official website of Servicemaster of kalamazoo is smkazoo.com.
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The service provided by Servicemaster of Kalamazoo was outstanding. The technicians were skilled and did a thorough job cleaning my carpets. They were able to remove all the tough stains. I am very pleased with their service and would definitely use them again.
I recently hired Servicemaster of Kalamazoo to clean my carpets and I am extremely satisfied with their service. The technicians were professional, arrived on time, and did a thorough job. The carpets look amazing and all the stains were removed. I highly recommend their services.
I am pleased with the service I received from Servicemaster of Kalamazoo. The technicians were friendly and professional. They did a great job cleaning my carpets and removing the stains. Overall, I am satisfied with their service.
I recently had Servicemaster of Kalamazoo clean my upholstery and they did a fantastic job. The stains were completely removed and my furniture looks brand new. I was also impressed with their attention to detail. Overall, I am very happy with their service.
I recently hired Servicemaster of Kalamazoo to clean my upholstery and I am extremely satisfied with the results. The technicians were professional and efficient. They did a great job removing the stains and my furniture looks like new. I highly recommend their services.
👍 I can't say enough good things about Servicemaster of Kalamazoo. They did an amazing job cleaning my carpets. The technicians were friendly and professional. I am extremely satisfied with their service and will definitely hire them again in the future. 👍
👍 I had an excellent experience with Servicemaster of Kalamazoo. The technicians were friendly and arrived on time. They did a fantastic job cleaning my carpets. I am very happy with the results and would recommend their services to others. 👍
The cleaning service I received from Servicemaster of Kalamazoo was top-notch. The staff was efficient and friendly, and they did a fantastic job cleaning my home. I was especially impressed with how well they cleaned the hard-to-reach areas. Overall, I am very happy with their service.
I had a wonderful experience with the cleaning service provided by Servicemaster of Kalamazoo. The staff was professional and efficient. They were able to remove all the stains from my carpets and left them looking like new. I highly recommend their services.
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About Servicemaster of kalamazoo
Water & Fire Damage, Mold Removal, Janitorial, Commercial, Carpet Cleaning. ServiceMaster of Kalamazoo. Restoration Services & Deep Cleaning. Free Quotes.
- Website
- smkazoo.com
- Phone
- (269)-344-3600
- [email protected]
