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Sales talk nice, possibly guarantee (later) 0 Nice...

Sales talk nice, possibly guarantee (later) 0 Nice talk poor quality !!
Authenticity is sold for plastic.
Aliepress !!
People don't fall for it!
Reviews are not good already, that is clearly already 4 full sides lost!

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Have been with this business for a number of years...

Have been with this business for a number of years, always buy shoenen by the aaridge and helpful staff. To my great surprise, I was helped today by a man who I think is the manager? He came across as uninterested and did not seem very helpful, too bad about such a nice thing that it suddenly goes this way.

What an incredibly bad service from Smits Schoenen...

What an incredibly bad service from Smits Schoenen. Expensive boots bought, when I was promised a lifetime warranty on the water resistance. Now 4.5 years later I have 2 flat boots and I am skipped with "the manufacturer indicates that this is wear, unfortunately we can not do anything with this" and "the factory has been taken over by another owner and the new owner is not easy, we did not expect this response from them either ". A seller of Smits Schoenen offered me a lifetime warranty on sale, now I am being shipped off with a discount on a new pair of boots. More than a discount would be appropriate. These boots cost more than a few tens. In addition to the poor service from Smits Schoenen, they also sold me 4-year-old boots, this was evident from the reaction of the manufacturer. So they sell boots that have been in the warehouse for more than "a while" as a new pair of boots. Ridiculously bad service, definitely not recommended if you value good service!

I was sucked in through the Christmas window and c...

I was sucked in through the Christmas window and came out with a pair of beautiful shoes I had never heard of: Hogan. The driven floor manager knew everything about the brand. I found here knowledge, craftsmanship and very good service. Really recommended, I will definitely be back to Arnhem.

I have been helped fantastic. The shoes I wanted w...

I have been helped fantastic. The shoes I wanted were just sold out. I was allowed to fit 2 different sizes of the brand because there was still 1 pair in my size available on the website. So we succeeded. Thank you for the service.