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I recently availed the services of this consulting firm and I must say, my experience was quite satisfactory. The consultants seemed knowledgeable and professional in their approach. The website provided a clear overview of the services they offer, and navigation was easy. However, I did find the website to be lacking in terms of design and aesthetic appeal. It could benefit from some improvements to make it more visually appealing and user-friendly. In terms of communication, the response time was reasonable, although at times, it took a bit longer than expected. Overall, I would rate my experience with this consulting firm as average. While they provided the information I needed and their consultants were helpful, I believe there is room for improvement to enhance the overall customer experience.