I recently engaged with a solar consulting firm fo...
I recently engaged with a solar consulting firm for my residential solar panel installation. Overall, my experience with this company was average. The website had a neat layout and provided basic information about their services. However, I found it lacking in terms of more detailed technical information that could have helped me make an informed decision. It would have been beneficial if there were case studies or testimonials from previous clients, as that would have increased my trust in their expertise. The response time from the team was not always prompt, and I had to chase them for updates. Nevertheless, the consultants were knowledgeable and gave satisfactory answers to my queries. The pricing was competitive, but I wished for more transparency regarding the breakdown of costs. Overall, while my experience was decent, I believe there is room for improvement in terms of customer communication and transparency.