After seeing all the positive reviews online, I ha...
After seeing all the positive reviews online, I had high hopes for this tax preparation service. However, my experience turned out to be just average. The website was easy to navigate and provided useful information about the services offered. The staff seemed knowledgeable and answered my questions adequately. However, I found their communication to be quite slow, as it took several days to receive a response to my emails. Additionally, I was hoping for a more personalized approach, but the service felt more routine and generic. While they got the job done and my taxes were filed accurately, I expected a bit more considering the positive reviews. For those seeking a simple and straightforward tax preparer, this company might suffice. However, if you're looking for a more attentive and personalized experience, you might want to explore other options.