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L
3 years ago

Like always, they had great food, and drinks. I on...

Like always, they had great food, and drinks. I only have one problem the prize area was empty. No employees were there assist. I called an employee manually how ever the line was extremely long. Over all I give this a two star rating. I can t say it s the best it OK.

J
3 years ago

So not fun. Stood in line for 15 minutes because t...

So not fun. Stood in line for 15 minutes because the cashier was so painfully slow. The rental skates haven t been replaced in forever. The boot is all leather. There is no ankle support at all. They also force you to wear completely uncomfortable wrist guards and have signs warning you to not participate if you don t have health insurance. The night we went, the lights were off so you re skating in the dark and then someone walks around trying to sell you things that glow in the dark. One of the items was a whistle that added to the stressful atmosphere of not really being able to see anything while navigating an uneven floor in the dark. Ugh. Can t recommend based on my experience but there seemed to be a lot of other people having fun.

J
3 years ago

Its fun the food is really overpriced but the kids...

Its fun the food is really overpriced but the kids had fun. It needs some renovations. I'm shocked that no one has put some real money into a ring and made it a trendy place I bet done right this could be a big success

S
3 years ago

I had a great time at Skateland, but I'm not sure ...

I had a great time at Skateland, but I'm not sure exactly why. Because I had fun just skating, or because it was a field trip on the last day of elementary school. The pizza there was probably the worst pizza I had in my life, but at least they had coke drinks. When I was there, I saw a poster mentioning an event called "Nerf Fortnite Skate Royale" or something like that. I thought that sounded pretty interesting, being a Fortnite fan myself, so I might pay a return visit for that. So overall, I'd rate Skateland 4/5 . I really enjoyed my time here and hope to come again!

K
3 years ago

We recently held a birthday party at Skateland Cha...

We recently held a birthday party at Skateland Chandler. Our hostess was amazing and attentive. They catered to our every need. My son was so excited to this party with his friends which included pizza, drinks, tokens for games, and skating. He was over the moon when he was asked to DJ and was given a slushy in a take home party bottle. I wish we would have done a party with them sooner and we will be back to do another!

S
3 years ago

The use of wrist supports is awful. This should b...

The use of wrist supports is awful. This should be a choice as it always has been. Next will you be making everyone wear helmets? I come up and take my grandkids but would not recommend this rink any longer.

J
3 years ago

I went here with my girlfriend and her daughter fo...

I went here with my girlfriend and her daughter for a date. Her daughter fell at first and was crying but the staff was helpful and offered a beginner level skates. She enjoyed the rest of the skating experience. Prices seemed a little bit steep.

H
3 years ago

I have come here on a Tuesday once, which was fine...

I have come here on a Tuesday once, which was fine, but coming here on a Saturday was a complete waste of time and money, you cant see how crowded the place is until after you pay to get in. I knew it'd be somewhat packed since it was a Saturday, but there were probably about 4 different kids birthday parties going at once. Kids were shoving each other, messing around, skating the complete opposite way, it was a disaster. Impossible to skate properly. I sat at a table for a majority of the time, and only got small opportunities to skate properly when one of the parties was called up for pizza or something.not to mention the wrist guards they provide you smell so bad and make your hands, wrists, and bracelets feel and smell disgusting. If you plan to skate around properly without having to stop constantly because children are running around, do not come here on a Saturday.

J
3 years ago

Way too expensive for what you get!

Way too expensive for what you get!
Skates and frames are additional cost over entry fee. For an average family, it adds up very quickly!
Food is mediocre, over-priced and takes forever if they're busy.
Much better places to spend your $$$ than this place.

A
3 years ago

This is the same state park that it was when we we...

This is the same state park that it was when we were kids. It looks just exactly the same dirty bathroom is dirty floors. Still a place that kids have a Tonna fun though. On their website they list special events like dollar days and have great options for families to get in for a little bit cheaper. My kids always have a blast. It is a great place to go and have fun as a family just very dated and dirty.

A
3 years ago

Only 4 working arcade games. Out of like, over 20....

Only 4 working arcade games. Out of like, over 20. No rollerblades higher than men's size 8, which isn't a big deal since this is for kids anyway. The rented great smelled awful, especially all the wrist guards. The pizza was not good, like zero redeeming qualities. The bathrooms were EXTREMELY slippery (especially for young kids in skates) (side note, the urinals were in a very awkward layout where you get trapped in the bathroom if anyone else is peeing) And the sounds system sucked BIG TIME..
The staff was friendly though!

S
3 years ago

I pre-purchased tokens thinking my (too young to s...

I pre-purchased tokens thinking my (too young to skate) son and I could play games while my daughter was skating but found that many of the fun games a 2 year old would like (like skeeball) were shut down (maybe for covid reasons?). They apologized and refunded the money! Thanks for understanding Skateland. Otherwise it was fun! Instead of games we just ate pizza and nachos and watched sissy fall. I just wish I could skate so I could help. Maybe group lessons for the new people Skateland like on a ski slope!

A
3 years ago

The place has really gone down hill. Staff is unpl...

The place has really gone down hill. Staff is unpleasant, door lady and skate counter girl obviously didn't want to be there and it showed. The DJ was more preoccupied hanging on her little boyfriend than DJ or skate guard responsibilities. You cant skate backwards even to help your toddler that is barely moving yet they let people out onto the floor with shoes on walking with their kids creating even more of a hazard. The pizza is awful and half the arcade games don't work. Definitely not the Skateland it used to be which is sad because there is a major resurgence in skating right now that they should be capitalizing on.

M
3 years ago

Upon arrival we could clearly see that the ticket ...

Upon arrival we could clearly see that the ticket lady was not aware that there was a fundraiser and wasn't aware that we had pre paid for the event. Clearly she looked sick and should have been home. Later on the same individual was seen behind the food counter. Either she had a fever or something as she was wiping her forehead but it was clear to us that she should not have been behind the food counter handling food. Overpriced pizza, no refills on drinks . DJ was awful. You could not understand a word he was saying when he was making announcements trying to engage the children while he was playing the the music. When the event was over should have had more than one individual behind the tour counter for these kids to redeem their tickets. Standing online for more than 30 minutes for these cheap toys was ridiculous. Suggestion when there is more than three people in a line put another person behind the counter to help it's not rocket science. This establishment needs competition maybe then it will step up and offer better entertainment for our kids. No visible manager on site.

S
3 years ago

Worst experience ever. Staff is lazy and has a "do...

Worst experience ever. Staff is lazy and has a "don't care" attitude, completely ignored my daughter and I. Food was DISGUSTING! and health department should be notified, staff doesn't wash hands, touches food, their hair/bodies/clothes, even the water bottles had a terrible stench. Most games were non-functioning, waste of money. Skate floor is seriously dangerous. Music was inappropriate. Management is awful, rude, condescending, doesn't care. We used to be regulars but stopped coming in after change in management, we regret giving the new management a second chance. Miss the old managers and staff. We will be doing research to where they went. And don't bother responding offering us to come back on the house, we will NOT be returning, this rink has turned into mess.

J
3 years ago

I enjoy going here

I enjoy going here

Can you guys give out more 50 % deals on the weekends?

T
3 years ago

Nice place for roller skating. Sometimes they have...

Nice place for roller skating. Sometimes they have special offers and discounts. In Monday evenings, it's only $2 for entry and skating.

They also have some other video gaming options besides the skating. Good place to spend time with family.

D
3 years ago

We had the place to ourselves. The two people on s...

We had the place to ourselves. The two people on staff are what made the experience 5 stars. Informative, conversational, and overall had easy-going personalities and it made the experience seamless today. Had no hassle in our large group and the experience was stupendous because of it.

T
3 years ago

I'd give 5, I LOVE this place and skate there a co...

I'd give 5, I LOVE this place and skate there a couple of times a week, but for the love of my skate wheels and bones, PLEASE PLEASE PLEASE redo the floor. It's just awful, and getting worse and worse.

n
3 years ago

Its disgusting that they have now made it mandator...

Its disgusting that they have now made it mandatory that you wear their used, unsanitary wrist guards. I dont wear rental skates and I won't put filthy wrist guards on either. Do I have to wear your dirty underwear too? Ruined family night, won't be back you suck!!

J
3 years ago

I'm not the one who is easily skeeved out or germo...

I'm not the one who is easily skeeved out or germophobic. This place is absolutely disgusting! The carpet is so stained, sticky, and flattened that I originally thought it was just dirty concrete. The bathrooms are dirty, moldy, dark, and gross. I didn't even touch the sink and opted to use the sanitizer in my purse. I got bitten by 4 bugs sitting at a table rinkside.

I made the mistake of ordering hot food. It took 8 minutes to fix the card reader so I could pay, 20 minutes for a hot dog (there was no one in line in front of me), 45 minutes for fries. The hot dog was barely above room temperature and was still that really bright pink color it is before it's cooked. A bunch of the fries were still completely white and not cooked. The buzzer they gave me never buzzed. I just kept going back up there to eventually find my god was "ready". The kids behind the counter look sweaty and dirty, and I saw their bare hands touch a lot of food.

The rink itself is painted really cool and is relatively well kempt. I was looking forward to the blacklight skate to see the murals and such. I was shocked at how insanely DARK they made it. Unless all skaters are required to wear glow bracelets and such, it's dangerously dark.

It's a shame. Family skate was one of my favorite things growing up and I was looking forward to doing this regularly with my family. Needless to say, we won't be.

B
3 years ago

Do NOT eat their food. Do NOT eat the pizza. It si...

Do NOT eat their food. Do NOT eat the pizza. It sits on racks under a bunch of dust. Look above the food area and look at alll the dust blowing and hanging off the pipes. Their nacho chips are unsealed and stored in a non food container,looks like the one I have from Walmart. The chicken wings sit in a food warmer that is not to temp and will sit there all day which is past the amount of time for poultry to be out especially if not a specific temp.
They were open for an hour,went to the bathroom there was no toilet paper in any of the stalls. After I told them, I went back to the bathroom and the clean rolls were sitting on the dirty toilet floor! So everyone used contaminated TP on their areas.

B
3 years ago

My daughter's 12th birthday skate party....big hit...

My daughter's 12th birthday skate party....big hit!! Honestly the staff made the day..not an unfriendly person all-day...Erica the lead birthday staff was amazing and kind...things were done on a schedule and very efficiently...the pizza crust stinks but is edible for kids...good flavor meat lovers...we got the teen extreme package....the sound system great for music but it's hard to understand the you g lady talking...echoing or just her high pitched voice... numerous parties simultaneously and they made it look easy... definitely going to be back...we tipped heavy because it was worth the enjoyment not having to do the work!!

D
3 years ago

9-30-18 follow up. Arrived at 1:25 pm, opened at ...

9-30-18 follow up. Arrived at 1:25 pm, opened at 1. Took 30 min to get inside. But it's so crowded with really little kids that my 13 yr old id done after about 15 min here.

Suggestion: Open a 2nd window when the line is 50 bodies deep.

Follow up on 7-30-18. Recent month's experiences have been better than first trips here. But tonight at opening of the 5:30 session, you had hot dogs, but were out of ketchup, and out of BUNS for the hot dogs. Oddly, I was offered hot dogs without buns, without ketchup. Really? We ended up with 2 slices of pizza and 1 order of mozzarella sticks instead of 4 hot dogs. No offer to refund the 4th item we paid for. I shouldn't have had to ask, and I didn't bother.

First time at this location. Love the overall facility, floor condition could be better. Big disappointment with food. Not busy at all but still waited 10 min for a hot dog after I ordered, and it was half cold and half barely warmed. Very disappointed in the hot dog, about the only way to screw one up is to serve it cold... having 2nd thoughts about a bday party here in a few weeks.

Edit... Thanks for the response. We did in fact come skating on our son's birthday, but not as a party, just for the skating.

We skated yet again today. Very disappointed in the overall safety situation on the floor. Many kids continually turned and skated the wrong way. An adult male skated way too fast AND backwards for at least the first half of the session. Another adult male played roller derby with his 8-10 yr old son, slinging him around way too fast just before the curves. A large group of girls kept standing at the side wall blocking the view of those of us sitting at those smaller tables.

For the most part, all of these issues were ignored by staff throughout the session. In one instance, a "referee" skated by a young girl with one of the helpers, who was going the wrong direction. She told her she had to go the other way, as she went past her. After going past her, she looked back over her shoulder, saw the kid did not turn around, and stuck her arms out and did a big shrug, and that was all. There had to have been half a dozen or more falls that resulted in the kid NOT being able to get up right away, as parents and/or staff rushed out to help. I believe these falls were likely related to the overall lack of enforcement of the safety rules that are in place. My 13 yr old son is a decent skater and can usually avoid bad situations on the floor, but even he got wiped out by a younger kid suddenly going sideways right in front of him, and he ended up with 2 skinned knees that hurt worse than the blisters he gets every weekend from skating.

I'm sure we'll keep coming, as you are easily the closest place for us, but would you PLEASE do something more to enforce safety rules on the floor? Today there was even a young girl that took her DRINK out on the floor and did at least a full lap with it. As she skated by me I told her she couldn't have it on the floor. No one else was bothering to say a word to her.

Another visit, on 4/21. My son is 13. He likes his music loud, but even he is complaining that it is way too loud. If we keep coming here we'll both soon be deaf. The male DJ needs to stop yelling into the mic. It totally distorts his voice. I can hear him CLEARLY with my ears plugged. Does no one on staff realize he's trying too hard to be heard? Please STOP YELLING!!!!!!

Skateland Chandler

Skateland Chandler

3.8