I bought both of my Sonic's there from Marry! They have a very friendly staff and are really helpful. My second sonic was a "custom" build from the factory with different types of accessories and whatnot and they made the buying experience easy and I got my Sonic EXACTLY the way I wanted it!
Good service, fast and friendly. Only.reason it isn't a 10 is they didnt ask if I wanted conventional or synthetic oil when they changed it. I understand you don't ask on older vehicles- 2010 - or older. There are however people who use synthetic in those vehicles. In my case I forgot to specify so I'll take the hit on this one. Other than that, the service was great.
The only dealership I've been able to trust in many years!
Love this place. Currently driving a used Cadillac CTS from them. Honest, up front and complete pricing. The guys in service always helpful and freindly. The gals in the main office never make me feel rushed and they always go over my paperwork. Way to GO!
Nov 2013. Just stopped in again at Simms. Love this place!
Simms Chevrolet provided us the best configured vehicle for our needs. We were thankful our sales representative, Mary, was able to provide the minimum options and lease term that met our requirements.
Worst experience I have ever had at a dealership my vehicles will not be going back there.
We bought a used car for our 18 year old daughter. Dan Eickhoff worked hard to help find us the safest and best priced car. He went out of his way, to text us and call us with potential cars. We would recommend him to anyone.
This dealership knows how to treat customers. They go above and beyond for their customers. Dan and Mike D. are the winning team. My experience with them and this dealership is by far the best and would recommend them over anyone else. If you want the best experience buying a car from people that are a pleasure and know how to take the stress out of buying a car, this is the place.
James Molpus was great, Jim Simms was a big help too! Kevin was a pleasure to work with doing the final paper work as well. Floyd Goode does a great job too.
Always a quality dealership. I will always recommend Simms to everyone who asks
Since purchasing my new Traverse, I can't say enough good things about Simms Chevy in Clio Michigan. The service department is top notch and the new car sales is great also. They will be my 1st choice on the next new car purchase.
Friendly staff I dropped my truck off for transmission issues picked it up the next morning fixed perfectly and cost me under 200. 00 I'm very satisfied and will use them for future work
Changed the oil , replaced filter and rotated the tires . Excellent service , only took about a half an hour .
I got a really good deal on a used rendezvous. People there are really nice and helpful. They made our experience there very rewarding. If you're looking for a great deal with great service see Floyd.
Great dealership and people, from sales to service!
The service I received was great. Nick was extremely helpful and assisted me in finding exactly what I was looking for. I have before and would again recommend Simms to anyone in the market for a vehicle.
Dan Eickhoff was very knowledgeable about the Impala line and helped me make the most informed decision I could. Further, he made sure I was given thorough instruction on my new vehicle before I left the dealership. I will be sure to tell all my friends to purchase their Chevy's from Dan at Simms in Clio.
I am vary satisfied with the serves i got to day. They are so nice and understand exactoly what u want. I just got my vary first veical threw them. I whent there @ 830 am this morning dorve off the lot with the veical @ 5pm i am vary happy with it.
Friendly employees , fast service . They have a cozy , comfortable waiting room .
We were driving through on our way up north and had a minor car emergency. They were extremely helpful and nice and got our car back quickly to get us back on the road. Had snacks in the waiting area for the kids. Couldn t have been a better experience!
Amazing prices great oil change friendly environment fast and trustworthy
All staff I dealt with were very polite, friendly and very knowledgeable. Services were done very quickly and the cost was very reasonable. I have taken my current and previous vehicle to the Clio location almost exclusively and have had very positive experiences.
Excellent service, great customer service, treat you like their family
Since I bought my vehicle, I have been relying on and trusting the service department at Simms Chevrolet. I have done the oil changes and suggested regular maintenance at each of my appointment. I brought in my car and let them know that there was a noise that I was concerned about. I was blown away by the estimate and excessive problems that was reported to me. This was not the first time I had reported a concern and I have been told that they had visually inspected my vehicle and that there was not a problem. I was also told that the extra protection plan covered none of the needed repairs. The day after this, I was contacted by one of your employees and explained the situation tp her. She was very kind and indicated she was going to look into the situation. I have still not heard anything back from her.
Ive purchased 2 cars from Simms and Im happy I did.
Stopped here on my trip up north with some minor car troubles, staff was incredibly quick and helpful to get me back on the road. 10/10 would buy a car from these gents.
My husband has been going to Simms for years. They always have prompt service and take good care of him.
Have bought my last few vehicles at Simms. Get my oil changed and any other services needed here. Never had an issue. Always friendly and accommodating.
Staff is very friendly and through. Aaron Adams spent quite a bit of time researching my vehicle and getting feedback from me regarding what I was looking for in a new car. His consideration reflected on the vehicle he had shipped in, and that I have ultimately fallen in love with. The entire sales experience was very low pressure, I never felt like I was pressured into a vehicle or service that I did not need. I will definitely come back for any future vehicle purchases.
GREAT customer service from all of the staff. My salesman helped me with my lease. This was my first lease and he explained all the dos and don'ts. After I left I had more questions and he did not hesitate to help me understand. Took time explaining all the gadgets on the car (and there are many). Told me to call him at anytime and he would help me with anything I need. All the staff there was extremely friendly. Would recommend this dealership to everyone. My favorite was no high pressure sales pitch. I had went to three other dealerships before Simms and left because of the pressure to buy from them. GREAT JOB SIMMS CHEVROLET!!
Simms did an awesome job fixing my car! Such amazing service. They were quick and very knowledgeable. Well worth the drive from Flint to Clio!
The people who work here are very friendly and I have always had a good experience.
This dealership has gone above all my expectations! From purchasing ours two vehicles with Mike D. to having bodywork and oil changes done! Everyone is so friendly and professional. We'll never go anywhere else!
As always I had top notch service. Chad in the service lane took care of me quickly and efficiently. The service tech was nice enough to let me know of some up coming work I may need and told me to speak with the service advisor. When paying my bill Angie was professional and polite. Over all I was very satisfied.
Professional kind and courteous....had my 2 yr old granddaughter with me and called to see if i could get in earlier than my appt.time took me right in and i was on my way home real soon..
Know your products dont lie about features! Then tell me i should have done the research when i specifically asked about the feature.
Some confusion between website and actual inventory
Simms Chevrolet is always helpful and nice and always takes care of my need to my vehicles.
Great they have the best people there, fixed my problem. 1-2-3 no waiting either.
First time visiting, had to take care of a couple recalls for my Monte Carlo. The shop was very clean and the staff was friendly. It didn't take too long for them to take care of what I needed. I did not like that they removed my engine cover without telling me though. It was part of the recall that I wasn't aware of, but someone should have let me know before I was surprised the first time I opened the hood.
First time getting an oil change here on my 2018 Encore. Friendly staff. Excellent service! Returning customer every time now for both of my vehicles.
Needed oil change, and tire rotation. They got me in right away, and I'm totally pleased with the service. I've always gone to Simms for service, and will continue to do so.
Salesman was very helpful not pushy at all. I told him what I was looking for and he got a hold of me as soon as he found the truck I was looking for. Paperwork process was fast and pretty easy. All around a good group of people to buy a vehicle from
Very friendly people all around. Owners will walk past you or even stop and speak to you always. Service department when they give you a time to be completed they are very close to the given time. Also when completed go over the good and bad issues that might be needed. No pressure which is excellent!!!
When I got my car back from service mud down left side strong smell from the engine area
They get all my service! Pleasant ,skilled staff and reasonable prices!
Always on top of everything...Tells you what you need...Good job guys!! It turns out I won't be back...The guy in the blue shirt has turned me away 2 different times for a oil change and tire rotation...
Made an appointment for 0730 a.m., 04/29/2019 for an oil change and tire rotation. I arrived a 0730, greeted by Jerry, truck instantly disappeared and was back in my hands 25 minutes later with reasonably priced bill. If there was anything to complain about, I didn't get a nap. Great job Simms Chevrolet Service!
Excellent service every time I go there. They work with you as best as they can with trying to get you into a vehicle.
The service staff is awesome to deal with and they take care of us very well
Phenomenal results from a unbelievable staff at Simms..Thank you very much team Simms
James Molpus did a great job. He is extremely knowledgeable, friendly, and professional. Got me into the vehicle I wanted and took care of everything. First time I've been able to walk into a dealer and leave the same day with my car! I would highly recommend him and Simms to anyone!
This is for Jeremy in the body shop. He is fast and always helpful. I take all my cars to him!
Simms Chevrolet was welcoming from the second I walked into the door. I was introduced to Floyd and he immediately started helping me find the right car for my needs. He provided great customer service throughout my whole experience and would recommend him for future car sales! He understood my needs, was very knowledgeable, and accommodating from the start. This is my first vehicle purchase through Simms and it certainly will not be the last. I was extremely pleased with the staff and had a great customer service all around. I recommend Simms Chevrolet and highly suggest Floyd to anyone looking for a car, you will not be disappointed!
This was my third purchase from Simm's Chevrolet. My Salesman Dan Eickhoff went above and beyond to get the exact vehicle I wanted. He hit it out of the park and was very attentive to my requests. Simm's gives you the small town attention every GM customer deserves.Well done!!!"|"
Had body work done there as they were a "preferred" dealer through my insurance. Upon picking car up, the color was not even close to matching and several other issues were pointed out. Upon pointing out issues to the body shop manager, Jeremy, he became defensive and combative to my son. When he told my son that he didn't care if he liked the attitude he was giving him and told him to take his keys, I asked for his manager. His reply was that he was the manager. I asked for the general manger and he replied "I'm a Simms. My name is on the sign out front" I guess being a son or some relative of the owner garners some sort of entitlement. He did eventually, sort of apologize, after I told him I would be discussing it with my insurance company. The car was repainted and it was acceptably close and other issues were addressed. I did voice my displeasure with them to my insurance company, Progressive, and told them if I need a body shop in the future, I will not be using Simms.
This was the best experience I have ever had in purchasing a new car. Each team member at the dealership was top notch and took the time to explain every detail of the process as well as set up my daughters phone to the car for her safety. They took the extra time to make sure she understood each detail that the car had to offer. I will surely purchase my next vehicle there.
my saab broke down on the highway and the young man bruce in service had me up and running in no time if i lived in the area i would be back for sure.
They couldn't get my car fix and didn't have any way to get it done
Good product good price good people good service good place
I had the best experience I've ever had at a dealership here at Simms.
I found the vehicle I wanted online and drove 70miles to Simms to see it after calling to inquire. When we pulled up it was ready for us, sitting at the front doors.
We pretty much walked in and were handed the keys for a test drive. No pressure, just a friendly introduction. We asked if they minded if we stopped for food during out test drive; they said it was no problem. We took our time and ate at Applebee's.
While dealing with paperwork, another sales person played with one of my kids. Very nice person. Gave my son a hot wheels to keep and had coloring books on hand for him to enjoy. My son really had fun and didn't want to leave.
The finance guy was okay, but seemed to assume too much. I was given two approvals through two local credits unions through the dealership, and the finance guy choose the one with the longest payment plan. If I hadn't asked, I wouldn't have been able to choose which I wanted. I don't want to pay for 72 months. One of the credit unions was the one I bank with, so it is more convenient to go with them. Plus they offered a lower interest rate. So I didn't like not being given the option much as I'd rather choose my payment terms. I guess most people choose the longest possible payment plan as illogical as that is. I plan on paying mine off in less than two years.
They do try to sell GAP insurance and warranties by giving the monthly cost, not total cost. If you ask they will tell you total cost . That's annoying to have to ask but again I guess most people don't. GAP was offered at $750 total where as my car insurance company charged me $2 per six months. I didn't feel judged for not picking to have all the extra add-ons.
I didn't get a warranty or anything. The car was stated to be certified used after passing all the Simms inspections. So that must be good right? Later this was important as two days after getting home, I found leaking fluid underneath. Simms paid to have the leak fixed at my local shop. I paid and they reimbursed via check. That was nice.
Over the first month I kept receiving stuff from Simms. Like thank you cards and such. They even sent a year calendar with our photo that is magnetic to go on the fridge.
So overall I got a good deal on the vehicle I wanted and didn't feel uncomfortable or lied to like I have at other dealerships.
I'd go back to Simms if they had the vehicle I wanted next time.
Dan Eickoff "the car guy" was amazing!! He will always have our families business! He made buying our car fast, convenient and stress free. He was full of knowledge and helped put us in a GM certificated vehicle.
Great service department and friendly staff. Got job done in less time than expected
Just had Malibu in for oil change and tire rotation. Informed attendant that Onstar was recommending air filter and cabin filter b replaced. After checking this, he called me to let me know that they both look good yet and don't need to b changed at this time. I really appreciate the honesty at your dealership. I recently left Graffs-Davison due to many unsatisfactory patch jobs for repairs. One of them stranding me due to mechanics negligence almost causing fire. Car was towed to your dealership to repair their mistake which they didn't want to own up to. Simms was able to bring us back and look at the damage. Simms was able to get some of the repair covered and myself to pay balance. Out of the 3 or 4 times I have been to Simms after leaving Graffs, Simms is wonderful!! Wouldn't change a thing. Very helpful every time, pleasant and professional. Excellent communication as well. Thank you and your dealership staff and mechanics. *****
Simms Chevy in Clio is Great, always get me in when I need and never do me wrong, thanks to Jerry, Chad
Nick made the transition from one vehicle to the next very simple and easy for me. He was very friendly and helpful throughout the whole process!
Great costumer service
Thanks Dan Eickhoff & crew
Always friendly and helpful and they are always able to get me in and out quickly!
I am editing my post as i will not be recommending them anymore! I scheduled an oil change and put in the notes that there was an odd noise that needed to be inspected in my front end. When i brought it in the guy immediately said well we wont be able to fix it today which i knew already i just wanted to know what it was. 20 minutes later they were done! They Said i had a peice of plastic loose and they zip tied it for me...whatever left and it was still making a noise so made another appointment this time for an actual service inspection. Got there and we took a test drive. He heard what the sound was took it back in. I ran into aaron my sales guy who asked what the problem was. I told him there was a humming noise. He says did you hit something..seriously!? Why the hell would i hit something. The service guy then proceeds to tell me its my tire on the front it had uneven tread wear and it was making a humming noise when it drove. Which i later read is an issue with something with the car anyways. I have had the car 4.5 months. He says they replaced 2 tires but not the other 2 in luding the bad one and goes in to i assume talk to his manager. When he came out he explained what was wrong with it all over again to me. Stated that they are still newer tires and that i put almost 6000 miles on the car basically telling me its my fault the noise is loud now cuz i drove it to much. They did not offer me a new tire and or try to make it right what so ever. He stated its not gonna kill you its just annoying! Right so i can be annoyed with the car that i just bought from you guys because you chose not to put a newer tire on in the first place. So i will be taking my services else where and once my free oil changes are up assuming they can do those things right i will no longer be using them for anything including buying another car since i sat there for 5 hours just to buy the damn thing in the first place!
I purchased my car from an out of area dealership, but have had all the services done at Simms. The guys in the service shop are FANTASTIC!! Most recently, I pulled in for an oil change and tire rotation. Bruce Simms II called me shortly after I left to tell me that he noticed a noise when he started the car. It was the timing chain. My warranty covered it, and Simms got me set up with a free loaner car for the night. I wouldn't have noticed that the noise was an issue if he hadn't called me. Thanks Simms Chevrolet, especially Bruce II, for looking out for your customers!!
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