The company's website, silcolumbia.org, provides a...
The company's website, silcolumbia.org, provides a range of services for independent living. As a customer, I found the website to be informative and easy to navigate, which was helpful in understanding the services they offer. However, I can't say that I was overly impressed with the level of customer service provided. While the staff was polite, I felt that their responses lacked enthusiasm and seemed somewhat disengaged. Additionally, I found the response time to be slower than I would have expected. Although the services themselves were satisfactory, I believe there is room for improvement in terms of customer support. Overall, my experience with the company was average — nothing particularly outstanding, but also nothing notably disappointing.