I recently purchased a printing machine from a com...
I recently purchased a printing machine from a company based in India. The website was easy to navigate and I found all the necessary information about the product. However, I was somewhat disappointed with the post-sale service. After the delivery, I encountered some technical issues with the machine. Although the company claimed to provide 24/7 customer support, it took several days for them to respond to my queries. The technician sent for the repair was knowledgeable, but it took longer than expected to fix the problem. I appreciate the effort made by the company to resolve the issue, but I believe they need to improve their response time and overall customer service. All in all, I would rate my experience with this company as average.