Shore mortgage Reviews

UWM is a fantastic wholesale lender... a great partner for mortgage brokerages. If you're a broker... get approved with UWM.

You can only tell how good a partner is until you have a problem. I am here to say they are terrific! Team work solved the issue with no delay. The customer experience is the best and shames competitors who just can't measure up. GO UWM!

United Wholesale Mortgage has time and time again over the past few months been nothing but a disappointment. We have had multiple miscommunication issues with them that have involved fees of $50+ that should not have been charged to our account in the first place. At first we were understanding and aware of the learning curve on our end on how to work the payments with their website. But not only do they have quite the outdated payment system, but they have given me and my husband one of the worst costumer service experiences that I have ever seen.

Long story short, they have no way of simply waiving or reimbursing fees that were put on our account by them due to miscommunication on THEIR end. Besides not being able to refund the fees they will also not try to resolve the issue or take any blame on the matter even though it was clearly miscommunication from one of their representatives in the first place. We spoke to four different representatives today within 2 hours and all four had different information to give that did not add up at all.

As a company that handles mortgages, a $50 fee that was wrongfully put on a costumers account should not be an issue that a customer has to call four representatives just to be dismissed once again. When I asked if a manager could be spoken to in order to waive the fees or even to discuss the options, the answer was that a manager could look over the call where the miscommunication happened and make a decision from there. But the representative very clearly stated that "their was no miscommunication" in the said phone call, even though she was not present and had not heard the said call and also stated that no contact could be made between me, the customer, and the manager regarding this issue.

As a first time home buyer, we could not be more upset with the response and customer service that we have experienced from this company. We highly suggest to look elsewhere for a mortgage company if you are wanting to avoid monthly phone calls and headaches all due to complications with them.

I do have to say that we are pending the managers verdict, but so far considering the representatives attitude regarding the matter, we are not expecting a resolution in this situation. Unless we see some real change and actual customer service from their end within the next few weeks, we will be refinancing as well.

United Wholesale Mortgage is such a great company to work with. They also sent me a surprise gift. Thank you so such!

UWM is my number one go to for loans for multiple reasons. Tools, user friendly system, smooth process, instant status, great rates, instant personal assistance, and overall amazing experience that occurs over and over again.. No wonder they are the leader in the industry they set the bar very high for their competition. From origination to after the closing UWM continues to provide stellar service to my clients. The ultimate goal is locking in the most competitive rate and delivering a loan with stellar service to my clients long term. UWM exceeds my expectations so why go anywhere else? My clients deserve the best experience possible that's why I trust UWM.

The best lending experience from start to finish, loan after loan. We're able to control the process, get great service, and offer our mortgage clients better rates than the competition regularly, and that great pricing and service can be counted on reliably. We're, also, able to close loans in record time, beating in-house lenders and on-line providers hands down. UHM is highly recommended to all my broker colleagues!

Not only am I a Broker that regularly partners with UWM for my clients I also refinanced my own home loan with them over a year ago and the experience was smooth and I've had no issues. The once or twice I've called customer service with a question I've gotten my answer easily and without a fuss. I think this is a great over all company. Nobody is perfect but it's how you manage the slight imperfections that counts and I feel they do a good job.

UWM and their entire team do a fantastic job! I HIGHLY recommend any Mortgage Brokers who are looking for a wholesale team to partner with to reach out to UWM. I have been a mortgage broker in Florida for over 25 years and hands down, the UWM team are reliable, ethical and great to work with.

Mortgage Loan closed in less than 30 days for my client. Limited conditions and easy process. The rate was better than the Big Bank, that they had originally went to. Henry Munoz, California Real Estate Broker and Loan officer.www.Hmrealestateloans.com

Amazing Company, Amazing Team Members, Cannot name another company better to work with. Customer Service on point. They make the mortgage process as easy as it gets. If i didn't work for the family business, i would 100% join the team at UWM.