I recently had the opportunity to work with Shiner...
I recently had the opportunity to work with Shiner + Associates, Inc. and overall, my experience was average. I found their website, shineracoustics.com, to be user-friendly and informative. However, I was hoping for more personalized customer service.
The company's expertise in acoustics was evident in the quality of their products. I purchased one of their soundproofing solutions for my home office and found it to be effective in reducing external noise.
The installation process was fairly straightforward, thanks to the detailed instructions provided by the company. However, I did encounter a few issues with the product, and reaching out to their customer support was not as efficient as I had hoped. The response time was slower than expected, and the assistance provided was somewhat lacking in depth.
In conclusion, while Shiner + Associates, Inc. offers decent products and a user-friendly website, their customer service could be improved to provide a more satisfactory experience for their customers.