Sheraton Vistana Villages

Sheraton Vistana Villages Review

Reviews 3066
4.4
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J
4 years ago

This resort was absolutely the best so far !! We a...

This resort was absolutely the best so far !! We are about to check out and im sitting on our patio writing this enjoying the views !! We have had a blast the past couple days from the time we got here till early this morning !! The room was Immaculately clean ! Everything you could want or need was available from shampoo and conditioner to bbq grill utensils !! We have visited several resorts around Orlando and they were all nice but this one was just perfect. Pirates cove wasnt open yet but the kids still had fun !! Its a heated pool but not 85 degrees it was definitely a perfect temp on hot days even !! Only once was a time share mentioned when I checked in and I think they probably tried to call me the next day to ask again but I was too smart for that and unplugged the phones !! Were on vacation !! Anyways about to check out after cleaning up after ourselfs !! Yhis place is a must try !! Will definitely be back for my birthday in September !!!

J
4 years ago

Very good facilities, the bathroom seemed exaggera...

Very good facilities, the bathroom seemed exaggeratedly large, the beds very comfortable, the wifi excellent and the TV quite stocked, the pools are the best, for all tastes, the gyms could be a bit more spacious, the staff very friendly, They could serve more coffee every time, the kitchen has all the implements, even a dishwasher, we had a washer and dryer in the room. The location is also quite good, sows everything without being in busy streets. In general, very good price / value relationship.

E
4 years ago

Stay was not great! In a nutshell, we didn t get a...

Stay was not great! In a nutshell, we didn t get a cleaning the first day, and turns out they weren t planning on cleaning our room for our stay. The dishwasher was broken and so was the dryer. I had to call for repair several times, making the stay stressful.

W
4 years ago

Nice

W
4 years ago

great

C
4 years ago

The location was Central to all of the parks and e...

The location was Central to all of the parks and even a shopping area. The room was very nice and easy to walk around the resort. Bed and pillows were my favorite part as they were extremely comfortable. All the workers were very friendly and helpful.

S
4 years ago

False advertisements. The sales staff here makes h...

False advertisements. The sales staff here makes huge abstract promises and makes you take investment decisions in a moment if things or discussions don t go there ways they become aggressive they even go to a limit on looking down on your accommodations choices . Worst sales ever Don t waste time. Highly unattractive and uncoordinated staff. I had to go from tables to corners just to checkout may be a worst standard of hospitality industry
Property: unhygienic and unclean restroom, its an instant way if getting a yeast or UTI infection

C
4 years ago

Second year staying here, and it's a lovely proper...

Second year staying here, and it's a lovely property. A lot of it has been recently remodeled. There are a few sub communities within, some oriented towards families with kids, and one more for adults

N
4 years ago

After driving nearly 24 hours straight and arrivin...

After driving nearly 24 hours straight and arriving before check in, I left my glasses in the car and stood in the wrong line for about 20 minutes before I got to the counter. The clerk helped me anyway and was able to get me into a room early.

The very next day, my daughter managed to burst a blood blister. I will spare you all the disgusting details, but it was the same clerk who checked us in who also helped us out with containment at 6 or maybe 7 am - well before my brain was funtioning properly.

Thankfully, it was smooth sailing after all that. The property is absolutely beautiful as are the rooms.

As a side note, my poor photography skills do not do the property justice.

M
4 years ago

Negatives

Negatives
1) Was put in a smoking room
2) The owner review was a high pressure attempt to get us to switch from our Westin property Deeded Ownership to their Marriott points approach.
3) There is only one eat on site restaurant - it is small and serves overpriced, average quality bar food

Positives
1) The staff was very nice
2) the rooms were nice and large in 3br (other than smoke smell)
3) they had great lifeguards at the kids pirate pool and the main pool was nice as well
3) plenty of nearby dining options

p
4 years ago

My friend & I just spent 5 days at this resort. Ev...

My friend & I just spent 5 days at this resort. Everything was absolutely fantastic!! We had a 2bedroom 2 bath villa. The staff was wonderful, very helpful and friendly. The grounds, the pool and everything was superb !! Thank you so very much for our wonderful get away. Look forward to coming back !! Stay well & safe.

M
4 years ago

Lovely place. Great service. Clean rooms and so ...

Lovely place. Great service. Clean rooms and so many activities.
Only thing I hate is it's not a Friendly place for smokers! Few areas for smoking and you can sit and smoke !!! So when I want to smoke I have to drive all the way to Starbucks to feel free for smoking .. if u are smoker. Find another place

M
4 years ago

As a life long Marriott person this is my first tr...

As a life long Marriott person this is my first trip to this resort and it is dated. For starters, the photos are all photoshopped, not even close. I have attached their cover photo and the actual photo. It s not even the pool it is a gray water dingy fountain in front of entrance. The staff is the only reason they didn t get one star. Only two pools, quiet pool is next to large kid pool. The hot tubs are constantly closed, the rooms are nice for price but towel service, good luck even at pool. Cabana rental? Forget about it, all cabanas gone early and your lucky to get a chair. I have to say, stick with Marriott brand only in Florida, all the other acquisitions are old and dated. So keep in mind, if your not on top floor, it will sound like a bowling alley. Pay the extra money and go elsewhere. Very disappointed Marriott

r
4 years ago

The facilities were very very nice. Limited dining...

The facilities were very very nice. Limited dining options and nothing available late night. The marketplace offers the barest of necessities. The two different bartenders at the pool were extremely rude and seemed unhappy to be doing their job. Tim was curt, argumentative, angry, impatient and lied about a drink s availability. The waiters in the Breeze restaurant made up for Tim by being overly apologetic and admitted I m not the first to complain about him. They were reassuring me that I m not alone in my assessment. I will return again but, I ll bring my own alcohol next time so not to have to encounter a hostile, unhappy, miserable bartender while ordering my poolside margarita!!!

M
4 years ago

Nice bed, good shower. We stayed in an one bedroom...

Nice bed, good shower. We stayed in an one bedroom villa and they offered a kitchen, and in unit washer and dryer. Pool area and hot tube stay open until 1am, which was nice. They had a good restaurant to eat breakfast and the property was pretty. The problems we had were: we stayed four nights and five days and they only cleaned our bedroom once. We asked to be picked up to carry our luggage for check out, and they never came; we had to drag our bags from building 24 to the main entrance. We woke up one morning to find trash spread all over the place by the elevators. So it was a nice place to stay, but service could have been better.

K
4 years ago

We have a 3 year old so we came based on the pictu...

We have a 3 year old so we came based on the pictures and seeing that there is an age appropriate pirate ship with water slides. We were only here for two nights and decided to give up our theme park day to enjoy the resort. To our dismay they changed the ship and removed the slides but no pictures have been updated. False advertisement! We asked the lifeguards on duty if they would put it back any time soon but they said no. Within 10 minutes of being in the pool it closed due to lightning but there was no thunder or lightning in the area. Also, upon check-in we were given wrong information and named the employee. The girl s name was Cari which I pronounced Karrey but it was pronounced Car ree so the manager said there was no one by that name that works there even though I stated the time specifically.

G
4 years ago

Nice hotel for a visit to Disney, SeaWorld or Univ...

Nice hotel for a visit to Disney, SeaWorld or Universal. Good location on International Drive. Big suites with kitchens are great for a family. Easy to eat breakfast in your room to save some $$. Pools are nice for an off day. Nice grounds. Helpful staff as long as you avoid the timeshare sales group. Overall great stay.

L
4 years ago

Excellent hotel with good infrastructure, modern, ...

Excellent hotel with good infrastructure, modern, well located and a very familiar environment. Front desk staff super attentive. The apartments are huge with 2 separate bedrooms, one suite with 2 queen beds and another king suite and whirlpool tub inside the bedroom. It has TV in the living room (50 inches) and bedrooms (42 inches), all fitted kitchen including utensils, washer and dryer, huge refrigerator that makes ice, vacuum cleaner, and more. Ideal for shopping at Walmart and dining at home. It has a balcony in every apartment.

R
4 years ago

Centrally located with all facilities like shoppin...

Centrally located with all facilities like shopping, restaurants nearby, which is specially convenient to the tourists.
Inside the complex it's spacious and has swimming pool facilities to enjoy and have great time.

L
4 years ago

I got there a day late due to a change in my cruis...

I got there a day late due to a change in my cruise. I asked if I could please change the departure day and if I could stay there just a few hours late. They could not even accommodate me and give me a late checkout time. I had to leave by 1pm and my flight was not until 10pm.

S
4 years ago

Subpar experience with the staff. The rooms look m...

Subpar experience with the staff. The rooms look much nicer online than they do in person. They are clean but don't really feel that way - it may be because everything is a little outdated. It's good for squeezing the whole family in one room as it is large.

S
4 years ago

Good

L
4 years ago

Stayed in 1 bedroom villa in Key West Villages. It...

Stayed in 1 bedroom villa in Key West Villages. It was beautiful. Close to Key West pool. They had so many activities to choose from. Different restaurants on premises. Very relaxing atmosphere.

Y
4 years ago

My family and I stayed a week at this location and...

My family and I stayed a week at this location and loved it! The room we stayed in was a 2 bedroom villa and it was beautiful! The resort had its own cute little grocery that offered made to order sandwiches and salads. We had some trouble with booking another day and Blanca at the front desk was incredible and handling the situation for us with the conflicting company we dealt with online! Will continue to rave about this resort and Blanca! Thanks again!

R
4 years ago

Pretty nice just a couple of issues with the room....

Pretty nice just a couple of issues with the room. The shower curtain rings were Rusty and coming off. The pool was severely stained, and missing chunks. The hot tub would put out such hot water that it would burn you if you got in the way More

Sheraton Vistana Villages

Sheraton Vistana Villages

4.4