Sheraton Suites Columbus Review

Best pool not big but sweet and water is warm rooms are clean and up to date love it hope to go back soon

We have stayed here several times in the past. We were very excited to stay here again after their recent remodel. The hotel looks nice and is pleasing to the eye, but... And there is a big but here.. there are a lot of things that could have been done better. They have the same old microwaves and mini fridges, and not everything was updated. The mini fridge in our room does not work right, and the air conditioner does not work right. When we got there our room was hot, i had to set it on 60 and turn the fan all the way up, it took several hours for it to cool off, we then had to turn it down because it got really cold, so we set it to 64 and it was really hot again! The pool area was not updated, and the hot tub is blocked off and cant be used. There is no way i would ever pay again what i paid for this room. I would stay again but definitely at a cheaper rate, not the almost 200 dollars i spent per night on this room.

Has always been one of my favorite places to stay, but doesnt seem to be much improvement in the rooms despite the recent and lengthy renovation. Rooms seem small and kind of outdated as far as wear and tear. Staff is awesome here though! Very friendly and accommodating

At the Sheraton Suites, the rooms, lobby area and bar were all modern and well-designed. The breakfast buffet is a good value and the pool was an extra that kids enjoyed. The only things I would improve are the overhead lighting in the rooms (there's only very dim lamps) and add a fan to the bathroom. Otherwise a great stay and easy check-in/out process!

Very wonderful hotel that deserves a 5 star instead of 4 star. The staff is amazing and goes out of there Way to assist with your needs. I would recommend this place to anyone and FYI if you get a room or two for 4 nights you can get a awesome deal.

Upon arriving they gave me the key to the wrong room. After going back downstairs they asked if I touched anything and then handed me the right key and then turned around and gave another guest the key that I just turned in. Didn't even bother to check the room, especially with this pandemic going on. Upon entering the correct room, there was a half bitten gummy bear sitting on the beds headboard in dust that hadn't been touched in months. There was food and something crusty on the king bed comforter and sheets and I was told that I must have put it there and I was only in the room for 15 mins. Didn't offer to change them or anything. The pillows had stains on them as well. When we pulled out the sofa bed, crumbs were everywhere so it had to be wiped off before letting my little one sleep there. There was no fitted sheet for the mattress so I had to take the sheet off my bed for my little to sleep. I don't think I will stay here again. But.......I guess you pay for what you get. Will be staying elsewhere when I go to Columbus. The bar inside was excellent and there bloody Marys are perfect besides the price. $88 for 4 drinks Check your room closely when staying here!

Great service... Pretty clean..... Would recommend to anyone to stay.

Great place for a conference, which is why I was there. The rooms are comfortable and the amenities that are included are useful; like a coffee maker, iron, and safe. The bathroom was clean and the bed a little hard, but comfortable. The staff was professional, friendly and accommodating. The food was also very good!

The rooms here are FANTASTIC! Very clean and the overall design is very modern and feels very upscale. The lobby and bar also have a very luxurious aesthetic. The operation of sales, Salma, was very accommodating and worked with us to make sure our stay was nothing less than perfect. I wish I could rate more than 5 stars. I highly recommend staying here!

Very nice beautiful hotel but the ice machines were not working on 3 different floors everything else was great oh and the water for showering wasn't very hot