About Sendlane
Sendlane: Delivering Exceptional ECommerce Customer Experiences with Email and SMS for BigCommerce
Sendlane is a leading email and SMS marketing automation platform that helps eCommerce businesses deliver exceptional customer experiences. With its powerful features, Sendlane enables businesses to create personalized campaigns that engage customers, drive sales, and build brand loyalty.
Founded in 2013 by Jimmy Kim, Sendlane has quickly become a go-to solution for eCommerce businesses looking to improve their marketing efforts. The company's mission is to help businesses grow by providing them with the tools they need to connect with their customers in meaningful ways.
One of the key features of Sendlane is its integration with BigCommerce. This allows businesses using BigCommerce to seamlessly integrate their store data into Sendlane's platform, making it easy to create targeted campaigns based on customer behavior and purchase history.
Sendlane offers a wide range of email and SMS marketing automation features designed specifically for eCommerce businesses. These include:
1. Automated workflows: Create automated workflows that trigger based on specific customer actions or behaviors, such as abandoned cart reminders or post-purchase follow-ups.
2. Personalization: Use dynamic content blocks to personalize emails based on each recipient's preferences or purchase history.
3. Segmentation: Segment your audience based on various criteria such as location, purchase history, or engagement level.
4. A/B testing: Test different subject lines, content variations, or send times to optimize your campaigns' performance.
5. Reporting & analytics: Track your campaign performance in real-time using detailed reporting and analytics dashboards.
6. SMS Marketing Automation - Send personalized text messages at scale through our powerful automation engine
7.Email List Cleaning - Keep your list clean from invalid emails so you can focus only on engaging subscribers who are interested in hearing from you
8.Email Validation - Validate every email address before sending an email so you can be sure it will reach the inbox
Sendlane's platform is also incredibly user-friendly, making it easy for businesses of all sizes to get started with email and SMS marketing automation. The company offers a range of pricing plans to suit different business needs, from small startups to large enterprises.
In addition to its powerful features and user-friendly platform, Sendlane is also known for its exceptional customer support. The company's team of experts is available 24/7 to help businesses get the most out of their marketing efforts.
Overall, Sendlane is an excellent choice for eCommerce businesses looking to improve their email and SMS marketing efforts. With its powerful features, seamless integration with BigCommerce, and exceptional customer support, Sendlane makes it easy for businesses to deliver exceptional customer experiences that drive sales and build brand loyalty.