What reviewers say about Segal Conflict Solutions
What is Segal Conflict Solutions?
Segal Conflict Solutions is a law practice based in Sydney, New South Wales, led by Director Saranne Segal. The business specializes in resolving workplace and family conflicts through independent workplace investigations, mediation, and facilitation. They handle matters ranging from single complaints in small businesses to multi-party investigations for large organizations and boards.
Where is Segal Conflict Solutions located and how can clients reach it?
The firm is located at Level 5 of the Edgecliff Centre, 203-233 New South Head Road, Edgecliff NSW 2027. This location places them just five minutes from Sydney CBD and adjacent to Edgecliff train station, making them easily accessible by train or car with parking available within the building.
Who runs the business and what is their background?
Saranne Segal manages every case personally, drawing on over twenty years of experience as a lawyer, mediator, and investigator. Her qualifications include a Bachelor of Laws, a Bachelor of Arts with a Psychology major, and a Master's degree in Industrial Relations and Human Resources Management.
What specific services and resources does the business provide?
The company offers a range of specialized services including independent workplace investigations, mediation, facilitation, and workshops. They also provide media and resources such as a blog and articles, along with a monthly newsletter called Resolution Roundup for workplace conflict insights.
What is the core methodology used for resolving conflicts?
A key feature of their approach is empathy, where they prioritize listening to understand each party's perspective to find common ground. They treat every case on a case-by-case basis, ensuring that the unique nature of each conflict is addressed with respect and care.
Are there any free resources or publications available from the business?
Clients can download a free ebook titled '30 Steps to a More Harmonious Hybrid Workplace' which contains information and advice based on decades of experience. Additionally, they offer a monthly newsletter subscription to receive the latest insights on creating a harmonious workplace and managing conflict.
How quickly can the business respond to a new conflict situation?
The business aims to resolve disputes quickly and efficiently, often seeing clients within seven days or sooner if the matter is urgent. They emphasize that using conflict resolution strategies over litigation can be more cost-effective and limit legal liability for organizations.
What certifications and accreditations does the business hold?
The firm is accredited by AMDRAS and holds professional membership with the Resolution Institute. These accreditations confirm their status as an accredited mediator and independent practitioner for sensitive or contested matters.
What are the stated benefits of working with this firm?
According to the website, the business can resolve disputes by limiting an organization's legal liability and exposure. They aim to stop conflict from spreading and deal with it fairly, whether through investigation or mediation.
Who are the typical clients that the business serves?
The business handles matters for HR directors, boards, executives, general counsel, and law firms. They are equipped to manage situations where leadership teams have stopped communicating or where disputes have escalated significantly.
What principles guide the business's interaction with clients?
The firm's approach involves a genuine interest in people and a desire to provide conflict resolution. They believe that a personable approach is crucial, especially during times of conflict, to achieve effective outcomes.
What are the pricing considerations and value propositions mentioned?
The business offers competitive rates and emphasizes cost-effectiveness by avoiding huge legal bills associated with litigation. They also provide structured processes for teams where working relationships have broken down.
What types of complex conflicts does the business handle?
The firm's website mentions that they can mediate between senior leaders and within teams, as well as advise on misconduct and cultural breakdown. They also conduct independent investigations to determine what happened in a dispute.
What is the official website of Segal Conflict Solutions?
The official website of Segal Conflict Solutions is segalconflictsolutions.com.au.
How is Segal Conflict Solutions rated on Trustburn?
On Trustburn, Segal Conflict Solutions has a rating of 1 out of 5 based on 1 review.
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About Segal Conflict Solutions
Segal Conflict Solutions is your go-to for resolving both workplace and family conflicts. Under the guidance of Saranne Segal, our Director, every case receives the attention it deserves, leveraging her rich background in psychology, law, industrial relations, HR, along with her adept conflict resolution and mediation skills. Saranne's comprehensive experience ensures that she brings a deep understanding and effective strategies to the table, aiming for resolutions that work for everyone involved.
Our approach is centered around empathy. We believe that truly understanding each party's perspective is key to finding common ground and resolving conflicts. Saranne's method involves listening to everyone involved, recognizing their concerns, and crafting solutions that acknowledge and respect each person's viewpoint. If you're struggling with conflict in your workplace or among family members, Segal Conflict Solutions is here to support you in navigating these challenges and achieving a positive outcome.
- Phone
- 02 8036 5558
- [email protected]
- Categories
- Law practice
