See The Sea RX

See The Sea RX

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What is See The Sea RX?

See The Sea RX is a Houston-based company that manufactures and sells prescription dive masks, custom lenses, stock lenses, full face snorkeling masks, and prescription swim goggles. They also offer accessories like snorkels, bags, dive lights, and apparel, plus services such as camera rentals and travel arrangements. The business caters to divers and swimmers requiring vision correction, including prism lenses for double vision and cylinder correction for astigmatism.

Where exactly are the lenses made and installed?

The company completes all lens fabrication in their own lab located at 8700 Long Point, Suite 203, Houston, Texas 77055. They do not outsource lens production or insertion, ensuring every custom lens is made to the customer's exact prescription within their facility.

How long does it take to receive a custom mask or lenses?

Standard turnaround time for new masks or lens installations is approximately 2 business weeks from order placement or receipt of the customer's mask. Rush options are available for an additional fee, and custom swim goggles or full-face masks typically take about 1 business week to process.

What warranty coverage is provided for custom and stock lenses?

All custom lenses come with a lifetime warranty against chipping, hazing, or delamination, provided the mask itself remains in good condition. Dive masks carry their manufacturers' warranty, while stock lens masks include a 2-year warranty for both lenses and masks.

What is the return and exchange policy for prescription masks?

Because of the custom nature of their work, the business does not accept returns. However, they will replace a mask once at no additional cost if a fit or vision issue arises within 30 days of receipt, though the customer must pay for shipping back to the lab.

What materials are used for the lenses?

The lab installs the most advanced Zeiss glass and lenses to ensure high-quality vision correction and clarity. All dive mask lenses are produced with real glass, while swim goggles and full face snorkel masks generally use polycarbonate lenses.

How should customers care for their lenses and prepare their masks?

Customers can use any standard defog on the glass lenses without needing special preparation. The process involves chemically bonding a new glass lens to the existing dive mask glass, and customers should avoid using heat or flame to prep their masks.

What payment options and discounts are available?

The business offers a discount to active and retired military, law enforcement, EMS, and fire personnel. Customers can split their payment in four using a no-credit-check option with Afterpay, and all major credit cards are accepted.

Where do they ship their products and what are the shipping methods?

The company ships worldwide at a discounted rate, frequently delivering to the Middle East, Caribbean, and throughout Europe. Within the US, they provide low-cost FedEx Ground shipping with tracking information provided once the order ships.

What prescription options are available for divers and snorkelers?

They offer single vision, bifocal, and reader lenses made to exact prescriptions, including astigmatism and prism for double vision. Bifocals help divers see near objects like computers and gauges while maintaining clear distance vision underwater.

How can customers contact the business for orders and support?

The business serves the entire country and can ship internationally, operating from their Houston, Texas headquarters. They can be reached by phone at 1 (800) 356-7190 or via email at [email protected] for orders and support.

What specific products and features does the business highlight?

The website states they are the #1 Manufacturer of Prescription Dive Masks and offers the ability to correct for prism and astigmatism in custom lenses. They also provide full face snorkeling masks and prescription swim goggles for laps, triathlons, and open water swimming.

What additional services does the business provide besides manufacturing and sales?

The company operates an online store and can be reached by phone or email for orders and support. They also offer services like camera rentals and travel arrangements alongside their core manufacturing and sales operations.

What is the official website of See The Sea RX?

The official website of See The Sea RX is seethesearx.com.

Does See The Sea RX have reviews on Trustburn?

See The Sea RX has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About See The Sea RX

See The Sea RX is a company that manufactures and sells prescription dive masks, including custom prescription lenses in the customer's own mask, stock prescription dive masks, bifocal options, full face snorkeling masks, and prescription swim goggles. The company caters to divers and swimmers who require vision correction, including prism lenses for double vision and cylinder correction for astigmatism. In addition to masks and goggles, See The Sea RX offers accessories such as snorkels, bags, dive lights, and apparel, along with services like camera rentals and travel arrangements. The business operates an online store and can be reached by phone or email for orders and support.

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Retail