Secretaria de Salud Cali (National Health Service) Review

Good customer service .. and its new and renovated facilities

Thanks to Miss Eliana Bustamante who was the one who attended me in the health department, to acquire my vaccination certificate, people like that we should have in all places of customer service.

The service is very bad, they give a number and they do not answer and they do not give an email to communicate to you and if they have workers to answer that they stop being chimosiando and do their job

How can I realize that the officials who visit me are sent by the secretary of health and are not living ones who want to abuse the moment

I really do not understand how they have but on Monday of attention and do not respond for more than a month I have called and bell and bell and nobody is like not having a secretary of health in the city that sadness

Hello ... they had to rehabilitate the traditional pbx. I've been here for hours and the line is busy.

"in defense of the right to health" that supposed precept seems to be the only thing they are not interested in following. They make you wait hours just to give you a basic orientation, and worst of all, in an extremely hot tent. You can perfectly observe 10 workers in activities that do not benefit the community at all (taking photos, collecting, leaving and entering the offices to gossip).

In short, a real torture in this place, which ironically ends up making you sick.

Pesimo the service never answer the thousand phone numbers that there is too much !!

Very bad they give a number that is useless and a problem for him to help solve something this and disappointed

They have the management and control in terms of healthiness of the community of Cali

Gentlemen, secretary of health. Please visit Centennial Mall Restaurants. Yesterday, April 19, 2020, we left the clinic and went to buy food to take home. And our surprise was very big when we visited ms work Qbano sandwich. And soon. And the people who work in these Restaurants. None carried. The required protection ... How do they take care of themselves? How do they take care of their family? How do clients care? And we saw what they had. Many home office. The people in their houses waiting for their food and these people without face masks. No gloves ... PLEASE VISIT THEM AND DEMAND TAPABOCA SAFETY MASK. Many supermarkets already use it! Why not them? If you prepare food and deliver at home ... Thank you. Health Secretary..

So they put a contact phone number if nobody is ever going to answer

Bad bad service never answer the phone I don't know why they publish it

Very good attention and very committed ... my thanks to doctor nilson manzano for his collaboration and dedication.

They took Covid tests in the Success of the flora for free, 10 days ago and I still do not receive the result, for what purpose do they do this if they are not going to send the result.

They never answer that blessed phone and you go and they don't solve anything for you

Entities in charge of guiding the health system, helping to maintain and improve health conditions, the quality of life of the population and sustainable human development, through the implementation of public policies and the legal framework of the sector, strengthening comprehensive management and the commitment of the different actors and sectors for the effective enjoyment of the right to health.

It is the worst service in Colombia that unfortunately being in a country where health is promoted and the same and there are only pure lies where I can communicate to file a complaint and if it is possible to take it before the news. This is how I am going to find out if I can file a lawsuit for Negligence or close an institution that is only stealing money from the people and Nobody works

Good morning I would like to know more information on the operation of decree 064 of 2020 by the secretary of health with the IPS institutions regarding the affiliation of patients who have a SISBEN score on the national page and do not yet have an EPS.

What bad service do not answer packages serve for nothing .. they pass it gossiping instead of answering ... remove that then

One of the best secretaries of the municipality of Cali

Pesimo entry service there is a man who does not leave or explain and is already sending it to another place. It lacks human quality

Excellent place. Customer service is immediate and they have a specialized site to make claims and complaints called the SAP

You can make complaints, inquiries, find out about the health programs that the Mayor's Office is doing to improve the health system and people's health.

Incompetent, there are patients who require medications and are not being supplied, or delivered for the entire COVE situation. They will let them die

Terrible citizen service, they do not answer the contact telephone number, which forces all people to travel to the place in the middle of the COVID-19 pandemic

They have three numbers and do not answer them. Terrible service.