SEAT Centro Técnico S.A.

SEAT Centro Técnico S.A. Review

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J
3 years ago

After 3 weeks of waiting to have the car serviced ...

After 3 weeks of waiting to have the car serviced because it couldn't be earlier because for work reasons I need a replacement car, when I arrive at the workshop today the first thing they tell me is that they don't have a replacement car. I told him that they sent me a message yesterday reminding me of the appointment and if they could not tell me about the car?
In the end, no car, no review and the answer is that we are who we are.
But the only one who has lost hours of work and time has been a server and again waiting to be called.
Of course, when buying the vehicle there were no problems at all, very unhappy in general with the after-sales service of the Brand.

B
3 years ago

Averia Arona 5431 ???, Enric Muriana attends, give...

Averia Arona 5431 ???, Enric Muriana attends, gives me all kinds of explanations at the beginning, in the middle and at the end of the repair, he worries by phone and after a few days he calls me again to see how the car is going, very professional and attentive .
The perfect car, congratulations Enric, a great professional

C
4 years ago

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j
4 years ago

I would recommend being present and confirming wit...

I would recommend being present and confirming with the mechanic the alerts that you have and do not have the car. What is wrong with him, and what is going well. Both when delivering and collecting the vehicle with the mechanic. A new alert appeared that did not appear before, and they tell me that it was already there when I delivered the vehicle, that it is not their business. He trusted the professionalism of this official Seat service. It is pure facade. By the way, afterwards they didn't pass me the satisfaction survey ... How curious, right? So did I win in the polls!

SEAT Centro Técnico S.A.

SEAT Centro Técnico S.A.

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