Their services are top-notch. The online platform ...
Their services are top-notch. The online platform is easy to use and provides all the necessary tools to manage my finances effectively.
Their services are top-notch. The online platform is easy to use and provides all the necessary tools to manage my finances effectively.
I appreciate Sandy Spring Bank for their transparent and fair banking practices. I have been a loyal customer for several years and I am very satisfied with their services.
I can't imagine banking with any other institution. Sandy Spring Bank has exceeded my expectations in terms of service quality and convenience. Highly recommended!
I have never had any issues with Sandy Spring Bank. Their website is easy to use and their rates are highly competitive. I highly recommend them!
Their customer service team has always been responsive and helpful whenever I had any questions or concerns. I am very pleased with the level of service provided by Sandy Spring Bank.
Sandy Spring Bank provides great service and has a user-friendly website. I highly recommend them!
The overall experience with Sandy Spring Bank has been great. They offer a wide range of banking services and their website is very user-friendly. 👍
Sandy Spring Bank has been a reliable and trustworthy institution for my financial needs. Their website provides comprehensive information and their customer service is outstanding.
I have been banking with Sandy Spring for several years now and I am extremely satisfied with their services. The staff is knowledgeable and friendly.
I recently started using this bank and I am very impressed with their services. The website is easy to navigate and the customer service is excellent.
👍 Sandy Spring Bank is my go-to bank! Their online banking features are awesome. I love the convenience it offers. 😊
Worst experience I ve ever had with a bank. I opened the account online and a couple of weeks later I received an extremely vague letter in the mail saying I needed to provide documents per the Patriot Act, no information about what documents just a number to call. I called the number and the customer service rep didn t know what I was talking about and said my account seemed fine and not to worry.
Another few days couple of weeks passed or and I received another letter from Sandy Spring Bank again telling me I needed to provide documents for the patriot act, again with no other information so this time I sent an email asking what it was I needed to provide and I did not receive a response.
Another week went by and I got another letter from the bank telling me that my account was being closed because I did not provide the documentation. I called the bank and, after wasting a ridiculous amount of time on hold, I was finally told what I needed to provide. I sent in the documents online per their instructions But this point I was having a pretty bad taste in my mouth about the bank so I decided to close my account. I scheduled an appointment for today to close the account and was told by the person in the bank that I didn t need to come in and close it because my head a zero balance which I certainly did not have a zero and I told her this and she didn t know what happened. After she had to do research and call me back and told me that they had close my account because I did not provide the documents for the ridiculous patriot act, despite that I had indeed provided the documents.
Scary to think that a bank this disorganized is actually in operation, while the customer service reps are polite they are in knowledgeable which results in a very poor customer service experience. Certainly nota place I d want my money held.
Jessica Butler at Sandy Spring bank is a joy to work with. She has helped me with some banking issues for an organization that I belong to Jessica always gets things done and is a pleasure to work with and I love what she does for the community