4 years ago
I had an appointment planned months in advance, th...
I had an appointment planned months in advance, they called me and told me that they had to change it because Dr. De Santis wanted to see me to analyze my ultrasound and laboratories I told them that although it was taking a long time, the appointment would be for April 16 2021 2:40 pm , I was working in Chicago and I took a plane ticket to get to the medical appointment, the day before they called me from the clinic to confirm the appointment, I talked to the girl and everything was fine, the next day I went for the appointment when I arrived. They said that the doctor could not treat me because the referral had expired, I called my Sanitas primary clinic to solve the problem, they told me that my doctor had to see me first, I told them that I had waited a long time to see the endocrine they told me that It was impossible that I could see him unless I made a new appointment with my primary doctor and then a new referral, I asked the girl who attends as front desk if I could pay for the consultation and I asked her for price He told me that he could not tell me, that it depended on many things, what I felt was that they did not want to attend to me, I tell my story so that at least it serves others as a reference, the bureaucracy also kills people, there was no compassion or mercy in this hospital will treat me with scorn and scorn.