San Diego Bike & Kayak, Inc. Review

If you re looking for a Californian experience, head to Bike & Kayak Tours on Coronado. Great price and experience.

It was a wonderful experience. The staff was beyond friendly and kick back. In fact, we had such a great time we came back again that same week. We were welcomed and remembered by a couple of the staff. Loved the small town feel and treatment. Will be back again soon.

Everyone was helpful. Kayaks were alright. Too windy to paddle board.

Amazing experience. We rented the bikes and cyclied around the island with a stop halfway through to enjoy the view at the beach- very beautiful and peaceful. In total it took us 1.5 hours with a stop for a sandwich. It's definitely one of the top 5 things you should do when in San Diego. The service and the staff at the shop were great too. Don't forget to get from the leaflets close to the ferry that give 25% discount.

My friend and I had a great time in our double kayak on Friday! Our guide, Hannah, was enthusiastic and well-educated about the area, and made sure we had a good understanding of the bay area. Do keep in mind that they are open-top ocean kayaks, so be sure to put sunscreen on your legs!

Super friendly staff and very helpful even though I suck at paddleboarding!

Booked a kayak tour for 3 double kayaks. Arrived a half hour before tour time and was informed that the tour was cancelled by a very rude young woman named Christina. She offered no apology and couldn't be bothered to look up from the screens she was staring at, which included her personal phone. We rescheduled for tomorrow but after leaving the store and speaking with my husband we found out that they were the only tour company to cancel. We went back into the store to request the refund that was originally offered and the still very unpleasant Christina who still couldn't be bothered to offer any type of customer service sat and rolled her eyes, smirked, and made little sounds to show us how annoyed she was by our presence. We were informed that she couldn't provide a refund, that she would have to put in a request and it would take "awhile". I asked for a confirmation which she insisted she couldn't provide. Upon my husband asking one she disappeared to an office where she could be heard mocking us and laughing. About 5-7 minutes later she came out with a receipt of the reservation that I had already made showing the charges but NO refund which she tossed onto the desk and said "There!". Her lovely attitude and poor customer service was just too much! I'll have to file a dispute with my credit card company and wait for them to credit me though it could've been easily avoided. Silver lining being that we walked just a couple hundred feet down the street and booked a tour with a different company who was happy to provide us with the service we paid for as well as awesome customer service.

I purchased a groupon for my kids and family. This was an enjoyable experience.

I rented two bikes to ride around the island. It's a nice activity. They give you a helmet too. Bikes are in good condition

Bike rental made easy! Set me up and had me on my way in no time. Very service oriented.

For the price of the kayak rental (>40$ for an hour and a half after tax) I was expecting a nice covered kayak like the ones I get for 15$/day up in Toronto. This hunk of garbage had no cover, giving me crazy sunburn on my legs, and there were also water holes that poured into the boat, soaking your socks and shoes and garments. Honestly would have preferred riding a wood door like in Titanic around the island.

We went to the Coronado location and the stuff was super nice. But we had 2 concerns, 1 we called to see if we can do a same-day reservation with a groupon and they said yes. We got there and they didnt had any tours so we waste our money. They said that the Jolla location get the calls and they do not know when they have tours so it is very disorganized. Also, the person who gave us the kayak was not in the location when we came back so we had to struggled getting out of water by ourselves.

The best thing about the La Jolla Kayak Tour...the guides. Erin and Courtney were fabulous. They were knowledgable, funny and entertaining. The pace of the tour was perfect. Some times of paddling at a good pace and some times of coming together as a group and talking about the marine reserve. I have to take a star off for what is a misleading tour description. Their site says "Come explore the La Jolla Caves with us" and the subtitle is "Kayak the 7 Caves" which makes you think you will be going INTO the caves. Technically it doesn't say you'll go in the caves in the description but it's still a little deceiving. If there was a Mueller Report on the subject, he'd probably rule NO DECEPTION. But the two most prominent photos of the tour show kayakers inside a cave. In reality, waves were too big to safely go into a cave on our day and even on perfectly calm days you only go into one cave on the tour. All in all though, a very good tour with two excellent guides.

Great service and bikes! We rented two e-bikes for the afternoon and had an amazing time. I highly recommend the e-bikes - they are super fun and good value.

It was a nice little kayak tour, very nice way to see the city from a different angle. I did the quick 2 hour kayak tour around the bay. Worth the time and price. The staff were mellow guys, very friendly and helpful. My tour guide Luke was great. I happened to be the only person on the tour, so made for a unique experience. I'm guessing most (at least weekday tours) are all pretty small and personable.

Rented an electric bike for two hours. The bike worked perfectly and I was able to see a massive portion of Coronado in two hours. I would definitely rent here again.

Our tour at La Jolla was cancelled and they offered us a refund or to switch to Coronado. We switched to Coronado and got paired with Charles as a tour guide and he made it the best kayak tour I've ever been on. Most def will go again.

Fantastic professional place in Sunny San Diego I do recommend this place and Chloe Beautiful young lady works there she s very helpful and humble so if you guys choose to go there ask for Chloe she will help you. Thank you Chloe.

Had fun on the bikes. Everything you need, helmet, lock, basket, etc.

It was a good deal for buying tickets online. My kayak was holding some water - the only reason I didn't give a 5 star. The people were nice even though they were busy. We had a great time in the 2 hours of rental. People who have given bad reviews were probably on the snobby side....if you want the "perfect kayak and life vest", go buy them. We weren't going there expecting top notch equipment, but it was adequate. We recommend this place. There are also some great shops and eateries close by to enjoy while you're there!

Had a great time on the SUP paddle board. Good value.

Good prices. Great location. Grab your life jacket and paddle then walk down to the kayaks waiting for you on the beach.

Took my daughter for her birthday and can not express enough how great the staff was. Sam and Claudia took us out and their knowledge of the area was remarkable. I highly recommend the tour. We felt safe and enjoyed the entire tour. Thanks for taking care of our family and showing us the beauty of LA Jolla.

Came here on a whim during Memorial Day. Called first and the lady was very nice an helpful. Walked in and the dude hooked me up! Had a great time with my dog will definitely be back with the fam bam!

The staff were very friendly and the tour was great! We had Luke as our tour guide and even though it was our first time kayaking, he made us feel very comfortable!

We got kayaks as part of the city pass. Kayaking in the bay was fun and the employees were very friendly.

Did the Coronado Cruise today with (Bird). It was awesome. Perfect day for the cruise past the Hotel Del and all around Coronado. Saw some great sites and Bird was very knowledgable about the area. Just another great experience for Valerie and I's Staycation. Highly recommend to everyone.
Thanks,
Dan and Valerie

Great experience overall. The tour lasted almost two hours but went by very quickly. I'd recommend this for locals as well, as you get some amazing views of the skyline.

Dishonest company ! Be aware ! I booked kayak online the website says as follows " Kayak rental includes complimentary transportation of your kayak to the beach, water map, and all necessary kayak gear. Kayak rental duration is for 2 hours from timeslot." BUT When I got there they said for rental its only for 1.5 hours in my face.... I wish I had my phone ( since we had to lock our phones) to show them their website! life jacket really stinky, kayak not well maintained condition. Worst service ever had !