3 years ago
Appalling customer service. Phone only few weeks o...
Appalling customer service. Phone only few weeks old with major fault. Constantly let down and lied to and manager refused to answer my emails. Have always been a great fan of Samsung and own many products but this appalling customer service has put me off their products. Left without a phone for a few days due to their incompetence as they couldn't even arrange a courier. Promised phone back same day, had to call several times and 2 days later rebook it again. Really disappointed by Samsung.