Sam galloway ford inc Reviews

You can look elsewhere but you will not find a better, more trusting, more communicative and qualified Team - at all levels, than employees at Sam Galloway Ford of Fort Myers. There is no greater value than having your vehicle serviced at a dealer. Your decision to do so speaks volumes about the care and trusted service you receive . . . time after time. A recent repair - plus routine maintenance, was completed in a timely matter. The care and scheduling of said service was top notch. Thank you Advisors Dawn & Dallas, and Service Manager Sally for the wonderful experience!

Loved the service at this place! TODD IS THE MAN! Took great care of us and we left happy with our new F-150!

Our sales person, Matt, was very knowledgeable and extremely helpful to my son with this purchase of his first vehicle. Matt was able to answer all questions and brought up items that we had not thought about. When my son was indecisive Matt was patient and let him take all the time he needed to make his decisions. I recommend anyone buying a vehicle request Matt for your sales person. The absolute best experience for a first time buyer.

I can t explain how happy I am with my new 2021 Ford Bronco Sport! I ve had it for about a week now and it s amazing. A million thanks to the Sam Galloway Ford team, especially Shelly Thompson! Shelly and I have many conversations a couple of weeks prior and she made sure that all of my needs and requests were fulfilled to the best of her ability. Thanks to her this process was smooth sailing and I couldn t have asked for a better experience. So happy to be apart of the Ford Family!

It was a great way to purchase my first car at a dealership. Matt K. helped me from looking at different cars, to leaving with a perfect car for me. Even after he's been helpful answering every question I had.

Exceptional management team. They seem to understand customers needs and are very patient with any concerns. You can tell it's all about legacy rather than a quick buck. Loved the electronic document signing. Very modern and convenient. Shows that they invest in technology to improve customer experience. My sales person Ron M. was an excellent representation of the Sam Galloway Ford culture. I highly recommend this dealership for your next automobile.

Best experience I have ever had at a dealership. Rom McQuinn was kind and courteous to my needs. Jimmy G was fantastic. I will definitely be back for any future car needs and recommend Ron and Jimmy to all my clients at my salon. Way to go guys!!!

Sam Galloway Ford failed me, I took my truck in for recall items. I also decided to have my transmission fluid flushed for $260.00 then new fluid installed. I had to schedule a couple weeks in advance therefore day before service I checked my transmission fluid level and condition,level was spot on condition was fair after 80,000 miles .Owners manual says good for 100,000 miles, well new fluid is better. Well I take truck in for the service and get my truck back I drive 9 miles home and immediately check the fluid, the level was over the full mark in which will blow all the seals out. I then had to remove over a pint of fluid and was shocked to see the fluid was now dirty and dark . I will attach a pic of the fluid, keep in mind only 9 miles after flushing and so called new fluid. I m furious and will never trust this place. Sam Galloway Ford I m ashamed of you. People be cautious always verify the work, now I have to get this transmission flushed again and new fluid added.

Purchased a vehicle from out of state. Mike Mendoza assisted with my sales experience. Accomplished everything I asked. Any issues brought up were resolved in a timely manner and to my satisfaction. Troy in finance was also extremely helpful and patient. I greatly appreciated the dealership working on the title and registration paperwork to assist in out of state registration.

Absolutely LOVE my bronco sport! Definitely go see Shelly Thomas when you visit. She was amazing and went over and beyond to find me my perfect bronco. Thank you so much.