I recently used an online transportation service f...
I recently used an online transportation service for a package delivery. The overall experience was quite average. The website was user-friendly, making it easy to place a booking. However, there was no live chat or customer support available for inquiries, which was slightly disappointing. The delivery itself was on time, but the tracking system provided limited updates. The package arrived without any damage, which was a relief. The company's pricing was competitive, but there was no option for expedited delivery, which would have been appreciated. Overall, it was a satisfactory experience, but there is definitely room for improvement. I would consider using this service again for non-urgent deliveries due to their reasonable pricing, but I would hope for better communication and more delivery options in the future.