Rydell chevrolet inc. Reviews

If I could leave zero stars I would. Took my vehicle in for a scheduled brake job and they had no idea why I was there. While I was waiting, I heard associates speak down to female customers at least twice. When my vehicle was done I was never told; I saw my car sitting outside and approached the cashier about it. She went to garage about it and they, too, were confused and finally told her to just give me the printout. No one seems to know where my extra key fob is, either. Waterloo Rydell REALLY needs training in customer service.

Dawn Tomson was precise and took very good care of us. She wasn't just there to sell, she went above and beyond. She was there for my needs, taking into consideration everything I was looking for and needed for my children and I. If there was anything I had a question about, she took it to the right personal to ensure everything was correct. The process was quick and easy.

Dawn Tomson at Rydell Chevrolet in Waterloo is the sweetest sales person out there!! I went in knowing what kind of SUV I was looking for and she accommodated to my needs and wants perfectly. I told her where I wanted to be monthly for car payments and she matched that to a tee!! She wouldn t let me leave the sales floor without feeling comfortable with my SUV and my monthly payments! She wasn t pushy and made me feel so welcome and at home!

No stress, no haggling, super friendly. Ask for Beau!!! We drove over 2 hrs to get here and we'll do it again next time we need a vehicle!!!

Everyone was very friendly and helpful. They listened to what I was looking for. Tom spent about two hours explaining to me all the features of my new vehicle

Dawn T. was great during the process. She was professional and gave us our 'space' when needed. She was very organized and was able to pivot when problems popped up. I would recommend Dawn for this experience again. Thank you Dawn.

I purchased a used car and I m very happy with the service. All of the people I dealt with were very friendly and helpful. Thanks Dawn and all of Rydell. I finally found a good dealer that I ll purchase with again.

Absolutely superb service! At the end of March 2021, I purchased a 2020 Equinox and I'm loving my new vehicle. When they say, "Noboby Sells Like Rydell," they couldn't be more right. Working with Tom H. and Jordan S. was simply the best! They assisted my family and I with every detail as that I conducted an out-of-state purchase. Wouldn't think twice about buying another vehicle from Rydell!

Convenient to be able to make appointment online. Staff (Jared) was welcoming & friendly. Waiting area was comfortable and made waiting more tolerable.

Sold my baby to these liars who only gave me 6k outta my vehicle. Lied saying they were gonna fix it thats why they couldn't give me 7k for it before putting up for sale. They didn't fix it. There is alot wrong with my car an they are asking 11k for it. It's a 15 dodge dart. Stay away from it! Recommend staying away all together. Looked at a 07 explorer that had a blown head gasket they were asking 8k for that too. No dealership should be lying to there customers.