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I began resulting in these present circumstances m...

I began resulting in these present circumstances medical clinic roughly a year prior and I should say that each opportunity I come here everybody is so cordial and expert. I additionally feel that they're extremely through and keep you educated with regards to all that they expect to do and all that you need to know relating to your consideration. I generally feel like I'm a need and that consistently allivate any dread I might have had when I showed up. Extraordinary individuals Great help, Great clinic. P.S my primary care physician Dr. Cobo is the most flawlessly awesome

DO NOT take anyone you care about to this Emergenc...

DO NOT take anyone you care about to this Emergency Department. I took my 2 year old son last week with a constant cough and difficulty breathing. We waited over 30 minutes to see anyone, and then waited another 30 minutes at least AFTER triage. Apparently a 2 year old struggling to breathe is not a priority here. We then spent 5 more hours and never saw an actual doctor the entire time--just nurses and a physician's assistant. We were discharged without completely resolving the breathing issue and given several prescriptions to pick up the next day (nothing to take home immediately).
My son spiraled the next morning and ended up back in the Emergency Room (Loyola this time thankfully) and was immediately admitted for several days of treatment by actual doctors that physically saw him and recognized the serious trouble he was in.
In short, Rush Oak Park has a garbage ER, and I wouldn't take my neighbor's dog to this emergency room.

I've gone through Rush Same Day Surgery five times...

I've gone through Rush Same Day Surgery five times, and this department has never failed to worsen my pain, functionality, and overall quality of life. My foot surgeries entailed recoveries significantly longer than projected, with torturous symptoms that seemed to be post-operative at first, but have been persisting indefinitely and are now a part of my every day living. Not only did I not get any relief from the pain management procedures I've undergone here, but they've actually worked in the opposite direction worsening my pain.

I will say, however, that there is a fair degree of professionalism. The front desk at Same Day Surgery has been helpful, knowledgeable, and respectful. The staff (nurses, anesthesiologists, etc.) from Pre-Op, Recovery, etc. was friendly. But, I wish they didn't bother patients about payments while being there for a procedure. I think it's poor service to demand a payment for a previous procedure while a patient is in Same Day Surgery. I'd rather have the admin work dealt with elsewhere such as over a phone call or email.

Ultimately, immeasurable pain and suffering has resulted from my treatment at Rush Oak Park Hospital. Before I'd been to Rush, I'd imagined my pain couldn't get any worse. Rush Hospital did a fine job proving me wrong.

This hospital dishonors its Hippocratic Oath. Toda...

This hospital dishonors its Hippocratic Oath. Today it took over 4 hours to be seen (8hrs total) in torsion pain; the waiting room called about 1-2 people per hour tho ER was packed. I went only at the direction of my Rush Dr, and even with I was not escalated nor taken seriously. I observed everything very carefully here as it was my first time. The nurses here are incredible; the Doctors here are callous, cavalier, cold and arrogant.

I experienced an ovarian cyst rupture which is a gynecological emergency resulting in high fever, nausea and vomiting with side effects for over 12 days and the male Dr could not connect the dots and never once looked me in the eye with an ounce of sincerity - he seemed annoyed at everything. I was sent home with follow-ups that were completely in-comprehensive and unrelated to my diagnosis and pain.

The ultrasound technician talked my ear off about her personal business while I was wincing in pain, and she took off in the middle of it to go write down a link she wanted to give me. There is a total lack of professionalism! The way they treat people here is inhumane. They are so obviously desperately understaffed as recent comments also observed.

The bathrooms for patients were filthy, full of discarded wipes, urine sample supplies, tons of hair and literally no hand soap. Is this a mall?Lots of garbage left around my room when I was ambushed for EKG and bloodwork. Shows RUSHED carelessness.

They also do not enforce their mask policy and instead of having people change masks outside before entering (as Rush downtown did) they have people coming in without a mask at registration talking for several minutes or kids with COVID without a mask until minutes later which freaked me out. Where are your BASIC safety protocols? Security was also pathetic in that they did nothing during a verbal assault in the waiting room. That (all of it) says it all for me. This is a sad failure of a hospital.

*No reply about "unexpected ambulances" offsets your failures, Rush PR.* Whatever operational costs you're sacrificing bc of the pandemic comes at the cost each and every patient not properly treated.

Came in with a fever of 103.9 And chest pain sat a...

Came in with a fever of 103.9 And chest pain sat around for 2 hours and was only seen for vitals . This is a very poor excuse for a hospital would not recommend to not even my worse enemy . Please do not go here if something is actually wrong with you .

I started coming to this hospital approximately a ...

I started coming to this hospital approximately a year ago and I must say that every time I come here everyone is so friendly and professional. I also feel that they're very through and keep you informed about everything they intend to do and everything you need to know pertaining to your care. I always feel like I'm a priority and and that always allivate any fear I may have had when I arrived. Great people Great service, Great hospital. P.S my doctor Dr. Cobo is the absolute best

I had to go to the ER for a flare up of diverticul...

I had to go to the ER for a flare up of diverticulitis that was causing severe abdominal pain. The entire experience was horrible. I sat in the waiting room for 4 hours before getting a bed. The did take me back briefly twice during that time to do a pre- screen and a blood test. During these short visits to the back no one explained the process or why I was going back to the waiting room. I was in severe pain and had to walk each time. When I finally got a bed the Dr came to see me daily quickly and said I would get some pain medicine and a CAT scan. After waiting over an hour we had to reach out to our nurse to see why no one had come. They finally came and gave me an IV pain meds and set up the CAT scan. 2 hours after the CAT Scan (which the technician said results would be available in 20 minutes) we again had to go ask the nurse where the results were. Finally 30 minutes later the Dr came with the results and we were discharged. The whole experience took over 8 hours. I don t know if the issue was that they were terribly understaffed or did not care about there patients. I hope it was the first and shame on the hospital for putting these employees and patients through this. This will be our last trip to Rush Oak Park. I truly hope they find a way to improve as the community needs this hospital.

OMG like I can't believe all the negative reviews ...

OMG like I can't believe all the negative reviews about this place. I just filled out their survey, giving them a perfect rating in the mail. I have been in their emergency room twice, and even though it's the last place you wanna be, I love it in there. I seriously feel like I'm in heaven with angels. All the staff, including the doctors, always amaze me with their intelligence. They're always so nice and professional-so caring OMG. They always make me laugh and my last doctor was hilarious. No words to describe this place. BEST HOSPITAL EVER

Rush oak park hospital

Rush oak park hospital

3.1