Runnemede Plumbing, Heating, Cooling and Electric Reviews

I highly recommend them everyone there couldn t have been any nicer and very helpful!! Had our hot water heater leak like crazy on us messed up our entire game room! And someone came out yesterday to look at it and he said they could fix it today 2/15. Well we called them 2/14 and they had closed early due to the holiday but they made it happen!! We where their 1st appointment today and the men who installed it where friendly and helpful I couldn t be anymore pleased. Thank you so much!!

Fast response. Excellent diagnosis, repair & service by Chris. I have very high standards. Chris could not have done better. I can repair & diagnose most things, but I won't hesitate to call them again, and I'll recommend them.

There was a mistake made with a repair they performed on my boiler that created a significant headache for me and required additional repairs to be performed. Although I was frustrated with the error, I recognize that everyone occasionally makes mistakes. Importantly, this company dispatched someone very quickly to address the problem and even though it took several visits to finally resolve it, they acknowledged responsibility for the mistake, did not charge me for either the parts or labor for any of the additional work required to fix it, and provided me an extended warranty on the parts they needed to replace. The owner also called me personally to apologize for the error and the inconvenience to me, and then in an exceptional demonstration of his good faith and commitment to ensuring I felt valued as a customer, offered to make a donation to the charity of my choice.

As I said, anyone can make a mistake. It says more about this company that they were willing to do the right thing afterward.

Excellent and friendly service. The prices were good and the work quality was excellent. They showed up when they said they would and were very neat. Mark was the latest tech. to provide service and he was helpful in making decisions. I highly recommend Runnemede Plumbing.

Had a bad experience. To be fair they tried to make it right. I got one price on the phone doubled at the door. So I understand that they have a certain billing structure but to be laughed at when I said I wasn't told was the moment I knew I would not give them any more of my money. They installed a munchkin boiler and it is super junk. I have to replace the spark plugs 2 times per year. That isn't their fault but it adds to my frustration. So I bought the part and installed it and I saved over 1000 dollars on the quoted price 1600. The part was 400

We have been a customer for more than 10 years and in that time I've had no problems with any of the service technicians being unprofessional. RPHCE had installed a Heating and Air Conditioning system a few years ago to replace the original unit for the house that was at the point where it was no longer cost effective to fix the various problems. All the work was outlined in as much detail as I wanted, and the work was done to meet that expectation. They have come to our house within a few hours to fix the AC when its > 95 degrees outside, on a weekend when an asthmatic family member couldn't go somewhere cooler due to a recently broken leg. When I asked them to come to my house to consult/review/check my own plumbing work, the plumber was very knowledgeable and had a good attitude. If we ever move again, we are taking them with us.

Great service and very honest technicians. Dave was quick and did a great job working on my heater. I have used this company for years and am very happy with their work ethic.

We were assigned to Runnemede by our Home Warranty Company after the first company they provided us could not come look at our nom working heater for almost 48 hours in February. Runnemede had someone at our home within 2 hours of being contacted by the Home Warranty Company. The tech quickly determined the issue was with the motor on our furnace and submitted all the paperwork to get the part and installed it the next morning. The company went above and beyond to assist us during a stressful time of not having any heat the day before our daughter s birthday party that was planned at our home. We will be requesting them again if we have any other issues. They truly care about the customers they serve.

I found this company's information on our heating system and I am glad it was there. A tech was at my home within 2 days of my call (not an emergency) and was beyond helpful, professional, and genuinely nice. He answered all my questions and gave great advice. The owner, Chris, completed a follow-up call to check in, which is rare these days - they seem to truly care about the customers. He too was super easy to talk to and I am actually looking forward to my cooling service in the spring. Highly recommend.