3 years ago
Ordered from them for the first time for the MD Ve...
Ordered from them for the first time for the MD Vegan February event and had a terrible experience. My sandwich was poor quality (hard bagel, brown avocado) and missing a main ingredient. I called the restaurant repeatedly and no one picked up. When I finally did get someone on the phone and reported my sandwich didn't come with the Vegan Egg it should have, I was told she didn't think it "came like that" and I was wrong. I had to point out that their website carryout menu explicitly described the sandwich as having the Vegan Egg on it, so it was indeed supposed to come with it, before I was offered a partial refund. I'd heard good things about RPB, but I shouldn't have to argue their own menu with them just to get the sandwich I ordered.