Roi solutions Review

Highly don t recommend working here if you like getting paid correctly. I had a issue with the first campaign I worked with them, and I decided that the second campaign wasn t for me. They sent me a check for 800$ only to call me and apologize and let me know it was a mistake AFTER I had spent the check. So now my account is negative, and they sent me my actual check which is missing ALOT of hours on it. Super disappointed, the people we really cool, every time I went into the building the receptionist were very rude and always treated me poorly. So glad I decided to leave and not stick around.

It has almost been a month since I quite and I still have not gotten my first pay check. Everyone I talk to has said a different story. No one really knows what is going on. Worse company to work for

I absolutely love working for ROI Solutions! Supervisory staff truly understand and are supportive of an employee work and life balance. They are flexible and willing to design a schedule that works for you. I have had unexpected, personal emergencies arise that interfered with working, however my supervisor has been great at giving me the time off to take care of family, etc. I respect ROI's company values. They have a team ideal and environment that makes employees feel valued and important. Even though we work together remotely I feel a comradery with my teammates. We all help each other when in need. ROI wants you to succeed at your job and makes sure you get the training needed to do so. I am grateful I work for ROI Solutions!

They leave a lot to be desired. Returning my purchase for a full refund because I couldn't not get anyone at the company to help with set up and connect. Zero stars.

This is a TERRIBLE Company to work for!!! Like the unprofessionalism is so ridiculous it s crazy. Not to mention the way they show favoritism. A bunch of kids that are suppose to be adults are there favorites the ones that gossip instead of doing there job. Like I know there can be problems in your work place but this is something unheard of. All the higher up people have an excuse for anything you bring to there attention. Just when I thought I had a good job yeah right!!! I will not recommend NO ONE else to work here not even my worst enemy.

One of the worst experiences I have ever had. HR lied about a bonus and Refused to agree to anything in writing. Middle management is given full control of the floor and abuses their power. Ive never been treated worse at a workplace in my life.

I've worked for ROI a few times since 2018... its good to be back, always feels like coming home Started again on June 1 2021,working with an incredible team,the TLs and supervisor are amazing!!! I'm so happy to be back where I feel most comfortable!! They don't pay PTO or give vacation time and there aren't many benefits BUT what they lack in incentavirs, they more than make up for with the relaxed work environment- everything is so flexible and not all strict like other companies I've worked for in the past! Definitely highly recommended!! LOVE LOVE LOVE THE AMERICAN FORK OFFICE!!

This Company doesn't even know who their own employees are. After being transferred from training to a team lead on the Witt o'brien campaign, make that two team leads in one day, their programs weren't even working right to have us work. We were then told that the person who was training us that week wasn't even training us right and when we got transferred, we had about a day to learn everything. On top of that, I've had to cancel equipment being sent twice and yet it still arrived so dealing with that was not fun.

I've been debating writing this review for a couple days now, since it's been so long since I've worked here but I felt I needed to let others know about this place. I worked here in late 2017 for the JAB Campaign, I'm not sure if this campaign is still active or not. Although I hope it isn't, as this is one of the worst places to work and certainly the worst job I've ever had. I was only there about 5 or 6 months before leaving.
I had heard about this place after graduating high school and figured I'd give it a try. I walked in and asked for an application and they ended up giving me an interview at that moment, which was pretty nice. A very quick process to apply. The person who interviewed me(forgot his name) was very friendly and easy going. He was able to set me up with a time to start training for the JAB Campaign, as they were hiring at the time.

He set me up for a time early Sunday morning the following week. I was set to go in at around 7AM and begin my training. I showed up about 10 minutes early and noticed that the lights in the building were all turned off and all the doors were locked. I decided to wait until 7 and try again. At 7 AM I still couldn't get in the building and by that point other people had shown up and were waiting outside the building with me. I asked if they were there for training too and they all said yes. I tried looking up the main phone number to try and call someone but when I looked up the hours on Google it said that the building was closed on Sundays. So i wasn't sure what to make of this. I emailed the person who interviewed me asking if this was a mistake, but I didn't know how long it would take for them to get back to me.

Eventually someone came outside and let us in the building. The building was empty except for the JAB campaign. I told the supervisor who was there that day, that I was to begin my training, and no one there knew anything about this. They had no idea that anyone was to begin training today, so they basically just had me sit with someone listening to phone calls all morning. Eventually I got a response from the gentleman who interviewed me saying he would set up another time to start training and that he would make sure someone was there to help me. However, I was basically just doing the same thing. This went on for about a week or so, where I was just sitting with someone listening to calls, no training was ever done during this time.

After a week of this I finally met the trainer who was super helpful and just a good guy overall. Training went well, just more of listening to calls and taking a few calls here and there. It wasn't until I was on the phones on my own that the issues started. There was an extreme lack of leadership here, the "supervisors" would just sit at their desks all day watching YouTube and seemed to get annoyed whenever you would ask them for help. There were also many instances where I needed help and there were no supervisors on the floor, but instead were outside smoking, so I had to exit the floor, and go outside just to ask for help on a phone call. And everyone there acted as if this was normal. I have nothing against people who smoke, but that fact that they would just leave the floor without telling us where they were incase we needed help is extremely unprofessional. The supervisors here seemed more interested in barking out orders than actually trying to help.

This was my first call center job, so of course I'm bound to make some mistakes while on a call, as is everyone. But as mentioned before, the supervisors here are more interested in chewing you out for making mistakes rather than helping you. I could go on forever about this place, but I would recommend that you stay far away. Look somewhere else, this place caused me nothing but stress and headaches

Terrible Leadership they don't care about their employees whenever a question is asked they ignore the New Employees , to sum it up they pick favorites which is bad business for the company , i've been working for ROI for at least 1 week and they still struggle to help me .. they will take customer's sides just to make the employee feel less valued so ROI as a whole is a complete joke i was hoping to work with a team that truly cares about their employees and working from home was a waste of my time they're motto is we help others to aim to be awesome and we do what we say we will do but thats a complete lie .. do not work for Marc Fisher They have terrible Leadership! if i could rate them 0 stars i would.Terrible company , bad leadership DO NOT WORK HERE!!!!