Robin Hood Airport Doncaster Sheffield

Robin Hood Airport Doncaster Sheffield Review

Reviews 374
3.8
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g
4 years ago

Our first time flying from Doncaster airport and h...

Our first time flying from Doncaster airport and have to say that it was brilliant from the friendly meet & greet guys the ease of check in and flights spot on time, would definitely recommend and use again.

D
4 years ago

Excellent service and staff. As a wheelchair user ...

Excellent service and staff. As a wheelchair user its important for my journey to go smoothly and the staff at Doncaster definitely make that happen. They can't do enough for you and certainly made us feel safe and looked after whilst there. Many thanks

M
4 years ago

Easy and quick access from A1. Highway signs point...

Easy and quick access from A1. Highway signs pointing to the airport could be a lot better. Free 15 minutes in the parking lot. Parking is easy and simple. Clear signs - easy to get in and out. Many international connections. A small pleasant airport

L
4 years ago

Arrived at airport with meet and greet parking

Arrived at airport with meet and greet parking
Everyone so helpful and such a pleasant experience that makes your holiday experience enjoyable
The special assistant team for wheelchair bound customers are a credit to the airport
Thanks to all in making our holiday as stress less as possible

A
4 years ago

super

z
4 years ago

overpriced over hyped Yorkshires most expensive ai...

overpriced over hyped Yorkshires most expensive airport .. 8 flights a day if u
your lucky that is and 40% of flights whizzing to Poland you know the tourist hot spot of the world !!!@ car parking over priced over rated . I just wish the people in charge would listen to common sense and make it competitive instead of being greatly overpriced.

A
4 years ago

From the aesthetic point of view, the airport dete...

From the aesthetic point of view, the airport deterred. It is dirty, chaotic and generally it is not a place where you would like to spend many hours (and so it sometimes happens with flights that you have to wait longer). At least the service is fairly overwhelmed.

J
4 years ago

Nice

S
4 years ago

This is by far the cheapest, smallest airport I've...

This is by far the cheapest, smallest airport I've ever been to. Back in 2011, i flew on a budget aircraft and that was my first and last time. There was no where to eat, full of coucil people, and they make you walk up some stairs to the aircraft!!! And the plane was 3 hours late to take off.

P
4 years ago

The Airport itself is fine, the problem is the ove...

The Airport itself is fine, the problem is the over zealous Parking People. My friend came to pick us up and pulled off the road into a dead end side road to check our arrival time on his phone, he was stationary for 24 seconds and was More

K
4 years ago

I love this airport. It's close to home, quiet and...

I love this airport. It's close to home, quiet and much more relaxing than any other airport I've visited. The down side if this is I've only used it once because the flights from here are ridiculously more expensive than the likes of Manchester and east Midlands. Please get this sorted Doncaster I would love to travel from here every time.

W
4 years ago

Never had any issues. Clean, small and quiet airpo...

Never had any issues. Clean, small and quiet airport. Friendly staff, they even gave me a plastic bag with a smile, when I forgot it. Outside smoking area available at every time, after check-in.

J
4 years ago

Very helpful and friendly staff from first walking...

Very helpful and friendly staff from first walking into departures to boarding the flight.
I was unwell on arrival at the airport at 5.45am and was greeted by an Ambassador of the airport. After visiting the toilet I was shown to the check in desk and the lady checking me in noticed I didnt look well so got a person from the assistance team with a wheelchair who looked after me. I was already booked for assistance.
On return a week later I was helped by a lovely lady (Jane Hassell) from the assistance team who saw to my every need and took me in a wheelchair right to the door near to where our car was. She is a very friendly and helpful lady and I have met her several times as we always travel from Doncaster Airport. The best in England by far.

M
4 years ago

Landside to airside in under 5 minutes - can't bea...

Landside to airside in under 5 minutes - can't beat that! All with smiling and helpful staff. It's not Changi but it has all you need, incl free WiFi and tap water. Minus for very few charging points and for starting boarding before inbound passengers disembarked.

h
4 years ago

Never took a scheduled flight out of Doncaster She...

Never took a scheduled flight out of Doncaster Sheffield but the atc is always quick and great. The airport always seems nice and quite due to gap in flights so the experience all round the airport will be quick and quite.

F
4 years ago

Absolute pleasure flying from this lovely friendl...

Absolute pleasure flying from this lovely friendly airport. It is our second visit in the last six months and it puts the likes of Stansted, Manchester and Leeds Bradford in the shade. Never seen a happier bunch of people than the staff. Wasn't sure whether they had just won the lottery. Vic Snowden

L
4 years ago

Be sure to take a clear bag for liquids otherwise ...

Be sure to take a clear bag for liquids otherwise you'll be charged 50p for a bag...unless you travel at "peak times" which is apparently between 4-9pm...according to one of the many rude Securitas employees manning the scanning equipment. Daylight robbery!

J
4 years ago

Very bad. Ground floor staff seems to be absent mo...

Very bad. Ground floor staff seems to be absent most of the time and when you finally get someone's attention it seems that they try to get rid of you as fast as possible by sending you to talk to someone else... and that circle keeps repeating. Our case was that our suitcase was taken by someone else and we ended up with identical one left on carousel belt. i spoke with 4!!!! different airport staff (Swiss port, information desk, customs officer) and no one offered me any reasonable advice... simply unprofessional... i would give zero stars...

A
4 years ago

Probably the worst staffed airport in the UK. Unfo...

Probably the worst staffed airport in the UK. Unfortunately, we need to use it frequently due to convenient routes available. VERY condescending staff, particularly to non British passengers. Unresponsive usually even to the politest of requests. Complete mayhem if two or three flights land around the same time - waits of up to an hour to get through UKBA checks (who incidentally are very efficient and polite given the circumstances - the airport simply doesn't organise things properly). No fast track facilities in or out. Have tried contacting management several times but all correspondence ignored. Junior employees with high-viz jackets and clipboards who display all the signs of enjoying power over the unruly (non)natives. Sadly shows the worst of our country. Could so easily be just good and with a bit of training - even a pleasant experience given the building is well designed. Until then - best avoided.

P
4 years ago

cool

P
4 years ago

Quite convenient and well located small airport, 5...

Quite convenient and well located small airport, 5 gates only I think. Quick to go through, large waiting areas. Staff usually smiling and helpful! I left a tablet on a plane once, and got it back!! The only down side (minus two stars) of More

G
4 years ago

Love flying from this airport but returning throug...

Love flying from this airport but returning through immigration can be a nightmare if more than one plane has landed. Standing in the cold and rain is no joke
People with small children and people with walking difficulties being made to wait far too long. The staff should be looking for people with difficulties and let them through, they do at other airports dealing with a lot more passengers. Not all people ask for assistance, doesn't mean a little consideration wouldn't help.

G
4 years ago

Speedy check-in, took approximately 5 mins altoget...

Speedy check-in, took approximately 5 mins altogether to queue, drop off our bags and collect our boarding passes. Security is also quite quick, staff can sometimes be rude. Departures lounge has limited facilities. Boarding is quite a slow process, and lead to our plane being delayed by approx. 15 mins.
On our return flight, the queue at the UK Border was quite long, with only 1 plane load waiting. It took us about 20 minutes to eventually have our passports checked etc, and the majority of that time, we were stood outside in the cold wind. However, because we took so long at immigration, our bags were already waiting to be collected on the carousel. Quick exit from terminal and car park with multiple lanes.

a
4 years ago

Cool

J
4 years ago

Its ok

Robin Hood Airport Doncaster Sheffield

Robin Hood Airport Doncaster Sheffield

3.8