Robert Bosch SA - France Reviews

Thanks for firing Sylvain, you guys are too strong, marketing guys

super large production site. I liked :) qualified and pleasant staff.

Clearly a bad choice for you to have fired a pearl like Sylvain from the YT Vilebrequin chain.

In the future, I will know from whom not to buy my pieces of all kinds ... will understand who can.

Advertisement stating that a sum will be refunded on the purchase price paid, then no news.
Bosch tries to discard a third party company and does not respond to claims.
Notice served before filing an application for an order to pay.
This kind of practice undermines the image of the company and is necessarily a voluntary strategy. The overall harm of people who do not defend themselves is probably huge.
A drift of modern capitalism among many others.

I am ashamed to have done my end of studies internship at Bosch which transfers pearls like Sylvain. You didn't understand anything.

Sylvain is a much better salesperson than all the boomers who make up Bosch France.

Shame on you.

Very dissatisfied with the services I bought a dishwasher that does not work after at least fifty phone calls between the company named by bosch to repair and bosch that does not remind you !!!!! I am without dishwasher for 1 month because such a company does not have the spare part.

After calling the consumer service February 18 to date or 9 days after I have no news!

Look for the error for a large BRAND

I have a bosch vacuum since Christmas 2015 and the engine has just given up I have for more
70 . This is the first time I take the Bosch brand for a vacuum cleaner and the last one.
I have had many more and I have 4 in my house but I have never had one that ran out of engine at the end of one year. I hope to have an explanation with a gesture of your after sales service.
Sincerely, waiting to read you thanks

Attention scam repayment offer he recoive the record after he say he have received nothing bearing sends to draw her letter followed

I thank BOSCH FRANCE for sending me the rear class wiper of my Opel Corsa ... a commercial gesture that I will not forget a huge BRAVO and THANKS Serge de Belgique

It's been almost a month since a 93-year-old old lady waited for her Bosch UNDER WARRANTY refrigerator to be replaced because it's 15 degrees inside. The heat wave amplified the problem. INDIGNER of a brand that boasts the reliability of its products and its after-sales service. INTOLERABLE from a brand that makes you pay a heavy price. One can understand that a product can be defective, but then one expects an exemplary reactivity of Sav.
Why all this time? Because the "procedure" imposed by Bosch to its distributors is that the seller store sends its own service Sav, then goes back to the information Sav Bosch. This happened twice with a recorder placed in the refrigerator for several days and then recovered by the distributor and sent to Bosch for analysis. It takes several days each time. Then one day, contact Sav Bosch who sends a technician home who finds that it is necessary to replace the refrigerator. He explains that we will be contacted again. SINCE 5/07 WE WAIT FOR BOSCH TO MANIFEST. Obviously the call to the consumer service is paying (40 cpm). What is certain is that we are equipped Bosch, but that it will be the last devices that we will buy. In summary: WHEN THE PROCEDURE KILLS THE CLIENT RELATIONSHIP.

Last minute change in the service intervention time slots.
Is BOSCH aware that we are obliged to take half-day leave to allow intervention?
Basically better not to have a job or be retired.
We are very far from "professional work"
Ineligible.
The next time I buy a Chinese stew at the corner electro depot 3 times cheaper and I throw it at the slightest problem. I will lose less time and leave ?!

Bosh multi air flow fridge it must be extinguished 48 hours for the ice to unlock the fan

Zero points for customer service to whom I sent an email concerning a request for information on a fault code and who never replied to me. The customer relationship is clearly degraded.

Pretty disappointed with the experience.
Recommends

I was walking quietly in the workshops of Bosch France headquarters when an individual challenged me and asked me not to walk in the workshops .It then threatened me with a mirror Multipla
HUGE writing a report as I have during my visit photographed a garage door in order to add to my collection, but this one I stole my phone while insinuating that I was putting in big trouble the company and I represented a threat to the survival of the BOSCH company.
Following an unsuccessful attempt to dialogue with the individual in question fled likely to begin drafting its report.
So I fled out the door while welcoming the security entrance and that was the end of my experience that I highly recommend to all lovers of garage doors.

cordially

for a hybrid internal training. very pleasant, well structured company. Very interesting design offices.

NULL NULL NULL AND ARCHI NUL !!!!!!

It's been 4 months since I ordered a dishwasher which still does not arrive!
The Consumer Service took 2 months to respond to my emails and give a vague and prompt response. As for the customer service contacted by phone, I ran into a very rude shrew who told me that "it is not her job to find out about the availability of a product"! Deplorable and unworthy of a supposedly famous brand.
Finally, letter to Dr Commercial from Bosch who does not even have the correction to answer it. Definitely, between the lack of correctness, of consideration for customers and the lack of products, we can only wish this dismal customer service company to lack customers!

Bosch Home stole 99 for an offer where they never followed up despite my many emails and calls ... we will now file a complaint with the DGCCRF. #boycottbosch

Simple fast effective (departure, intervention, return in 48h). Attention to the conditions of guarantee however. He does not believe that all the breakdowns will be covered when the material is used intensively as a brute (example of Facom guaranteed for life while the user took a 2m extension on a socket of 13 ...) . An interesting option would be to be able to get an online symptom-based diagnosis to order the correct RPP and perform the procedure yourself.

I bought a #bosch automatic mower with an offer of installation. Operator very unpleasant offers on the phone! After validating my offer and following the procedure, a month later I still have not been contacted by the installer when the deadline was 15 days. The operators tell me that it is the customer to relieve the problem! and call their marketing company who set up the offer !!! Serious ???? !!! And in addition their company Districom Sales and Marketing NEVER responds !!!! so how do i do ??? I will show myself with my offer is that ??? !!!! #boycottbosch