As a customer, I found RNA Medical to be an averag...
As a customer, I found RNA Medical to be an average company. The website, rnamedical.com, provided decent information about their products and services, but it lacked user-friendly navigation. Browsing through their offerings was a bit confusing, and I had to spend some time to find what I was looking for.
In terms of customer support, I had a mixed experience. While some of their representatives were helpful and responsive, others seemed less knowledgeable and took longer to address my queries. The company's response time could also be improved, as I had to wait for a few days to receive a resolution to my issue.
On the positive side, the quality of their products was satisfactory. I purchased one of their medical devices and it worked as intended. However, the prices were on the higher side compared to similar products by their competitors.
In conclusion, RNA Medical is an average company with room for improvement. With a more user-friendly website and better customer service, they could enhance the overall experience for their customers.