RLB Auto Group Review

No pressure,no haggle.very friendly .Shane and Richard, very good service.second car from RLB

highly recomend Steve Malley very very professional prompt easiest buying experience ever car was as described I came from waller TX 240 miles away no back and forth no games Iwhen i arrived i was in and out with my new car in less then 10 min I will return for another car purchase for sure thanks Steve 5 stars all the way 0 headaches

Allen Stearns was great to work with. He was upfront and honest. We drove 700 miles to pick up the GL550 and it was exactly as advertised. No surprises and the terms we agreed on by email were followed. We were extremely happy the the quality and condition of the car when we arrived to pick it up. The 700 mile trip back home was a joy in a car that was flawless. I would be more than happy to refer anyone to Allen.

Most Pleasurable Car Buying Experience of My Life! Allen Stearns was AMAZING! He went above and beyond for me. I cannot say enough good things about this man. I completed the online pre-approval and even though my credit is less than ideal this man got me the deal I wanted and the payment I needed! The SRX was EXACTLY as pictured! No bait and switch. Seriously, give Allen a call. If he doesn't have the car you want - he'll find it for you at the price you want to pay!

We bought a suburban here and compared to a LARGE local dealer in the metroplex, their salesmen are head and shoulders above! As a woman I was spoken to as an equal, they didn't automatically assume that my husband would be making the decision. Because let's be honest, happy wife happy life Jason and Steve were amazing, they both kept me informed and answered my "new to texas" questions about tags and stickers. We drove all the way from Denton and I would do it again just because they are a class act and not the usual 'used car salesman'

John is GREAT! I was looking for a Jeep and i shopped around a ton. John went over all the numbers and purchase options to make sure i could make an informed decision. I couldn't be happier with my Jeep purchase and i strongly recommend this dealership. From start to finish this dealership makes purchasing easy. Give them a call.... you'll be hooked.

Super Shady!! I would completely stay away if you are looking to purchase something and wanting to make sure you can trust the seller. Jeff at the Camp Bowie location is a fast talking, slick salesman that you walk away from feeling like you just got takes. Which you probably did if you bought a car from him.

RLB Sales is an amazing dealership! I got the perfect car I was looking for here with no pushy sales tactics. Steve was great, and had great customer service. He set up my test drive, communicated well, and had all paperwork and everything lined up for the purchase. He was awesome and made the process super easy! Would recommend.

Great people and a very distinct selection. They always have some crazy vehicles here to catch your eye.

Easily the best car buying experience ever. Steve, Richard, the whole team. Zero stress, enjoyable

RLB is a pleasure to do business with. Dealing with Jeff Crawford is a refreshing change from most car dealers. He is honest,straight shooter and no pressure kind of guy. A pleasure to buy a car from and will win you over quickly, just let him know what you want and he makes it happen at a great price and great service.

We've purchased many vehicles through Jeff at RLB and we've always been more than satisfied. He's upfront, honest and VERY personable. He's located vehicles for us and given us advise on what we were looking for. These cars have always been dependable and in top notch trade in quality. Definitely a step above the rest! They have built lifelong customers from our family!

When I decided I was going to buy a fully loaded BMW M5 I began searching the major websites and came across the perfect one at RLB Sales and Leasing. I had never heard of them before but going through their inventory I could see they had some very nice vehicles. There were over 30 pictures of the car highlighting the exterior and interior details. They were extremely high quality I would not doubt if they were taken by a professional photographer. During the entire process I dealt with Bobby Bell. I can't say enough about Bobby as he made the process extremely smooth for me. Whenever I had a question I could always pick up the phone and reach him. He even was able to setup a a great price to have the car shipped to me which ended up being much lower than the quotes I was receiving. If you are in the market for your next vehicle don't hesitate to give these guys a call. I am so pleased and love this car.

about to purchase our 4th car from Jeff at RLB. Everything is explained and broken down into terms you can understand. You can see where the dollars are going. From the first time i bought a car from Jeff in 2008, i never once felt uneasy through the entire process. I refer everyone who says they're looking to Jeff and RLB.
Great experience.

They made appointment for us to see car. We drove 45 minutes to get there, drove car, made fair offer then said we needed to talk for a few minutes. We were then text that car had already been sold - not 5 minutes later. The car had been on lot for 90 days!

I found my 2015 Kia soul on Ebay. I Contacted the business and made contact with Ed he made my car buying experience over the phone great. He set it up so that my car could be delivered. The transaction was great. I was very pleased with the service that I received!!!

Literally got my dream car here, super helpful and none pushy salesmen here. Gave me a great deal and no BS involved, highly recommend

Everytime I go there Shane takes care of us. When he say he's going to do something you can take it to the bank!

They did not do their due diligence in removing the cars plates and tags that I traded in. 4 months later I get the tax bill for the vehicle, the person I spoke with said to tear up the bill and not worry about it. Then we called the taxing entity to find out that I needed to do some paper work to let the state know I sold that vehicle to RLB. I m not impressed with RLB and could not recommend them.

Great people there. Incredibly helpful and great service. I will certainly be back

Purchased a boat from RLB. Salesperson lied to me and my husband about how operational everything on the boat was. When boat arrived, items that were promised, were not in the boat. Very shady for a deal on a very expensive boat. I guess you just can't expect people to do business in an ethical manner these days. Buyer beware. We will not return for any purchases, nor would we ever recommend to friends or family.

I have bought cars from RLB (Jeff Crawford) for the last 20 years, including three this year. Jeff insisted that i purchase a Service Agreement with my 2014 Audi since it was close to being out of manufacture s warranty. It seemed a bit pricy at the time but it has turned out to be a total financial life saver. My transmission had a total failure that Audi had never seen before. Cost to repair was $8000+. Cost to me, $0.00 because i got a zero deducible plan. Needless to say, the Service Agreement paid for itself, i have a free dealer loaner while the new transmission is being installed, i will get a completely functional car back and the coverage will last for another 100K miles. The thing is, Jeff does not treat me any better that any other customer. He takes care of everybody. I will never buy a car anywhere else. Contact Jeff early and often when you are in the market for a car. He s a guy you can rely on.

Called them on the 3rd and was going there to look at a car. Was told they were about to close because of the holiday, which was fine with me. They said it will not sale over the weekend. I call them Monday before I head that way and now the car is sold. I was supposed to be call on Monday which didn't happen. Glad I didn't deal with POS like that. Go elsewhere