Riverview medical center Reviews

After checking in for help with my mental health after having a very hard week I was very pleased a lot of the staff was friendly. Unfortunately, no where near good enough to make up for some of the rudeness that occurred. Nurses are national heroes and should be recognized as such, but this was unlike any other person I ve met. In my inpatient treatment I had a horribly insensitive nurse named De**** who refused to give me a prescription I have been taking for years. She was clearly not understanding that it was a medicine I needed at that time and was extremely rude to my face until I was in tears having a panic attack. She wouldn t acknowledge me when I tried politely explaining to her, she simply ignored me. When I told them I wanted a new nurse because I could not bear to be spoken to like that (in this, my most sensitive week) she screamed are you kidding me?! At my face to which I responded, I don t know how a nurse can be so insensitive and rude to a suicidal 22 year old patient. And she responded that she had been a nurse for 20 something years, comparing her chosen career to my mental instability. With my crohn s diagnosis 3 years ago I ve encountered MANY nurses and I have NEVER had such a cruel miserable experience. Any other hospital would have been more responsible. I have so many other complaints about their disorganization, but the horrible nurse made the other horrible things much less apparent. If you have a choice, do not go here.

Bridget Willigs my nurse was amazing as well as nurse Christian, Amanda, cna Micheal Alex and Darnell. My sister dropped off a coffee with an avocado toast that unfortunately got lost. Bridget went out of pocket and bought that same order from Dunkin donuts.. she surprised me with her amount of care. Thank you so much for taking care of me, my wounds, my visitors and my lost order. What an above and beyond human being. Thank you!!!

This is a GREAT hospital every employee are kind, respectful and will do anything above and beyond there line of duty. I ll recommend this hospital to anyone in my family with a heart beat. This is the best hospital I ve ever been in by far. I m still in the hospital been here for a week should be leaving soon but I ll be missing everyone there because they actually listen to your problem and try to solve them.

We were fortunate, after registering on so many sites, to get our Covid vaccine appointments at Riverview Medical Center in Red Bank.
Both on the phone and in person, the staff was amazing. The schedulers and administrators were kind and understanding, and the nurses were wonderful.
I can't say enough about the organization and the individuals. So kind. Thank you to Julie, Olivia, Maria, Derek...all so positive. They were able to offer all of us some respite and relief in what had been a very long and trying scheduling experience.
Thank you so much.

Dr. Marnie Rosenthal is the reason why my family trusts Riverview Medical Center and all Hackensack-Meridian hospitals. She is an excellent healer and physician as well as a kind and caring person. Our entire family will forever be greatly for her life-saving skills.

Wonderful Hospital. My wife s new OBGYN is here, so we found it by luck. I m happy we did. It s clean and efficient. All the workers here are very courteous and professional. The Doctors and nurses are excellent. Parking too. That s a plus.

Update 4-23

My wife went into labor and every person that works here is amazing. So friendly and courteous. I was hungry and the Nurse Hillary ordered me something to eat. I thought that was wonderful of her. Our nurse for Delivery was Danene, She was AMAZING. After delivery Karen was our R.N. Also wonderful. The next morning we had Crista and Erin and our tech was Ashleigh. You guessed it. All three were amazing. The only way to describe this hospital and staff is above and Beyond

First off, what I m about to say is my opinion and personal experience, which I legally have the right to express. My stay at Riverview was a great experience. The nurses and aides were kind and did their job. I was given my medications on time. I was bathed on time. I was fed on time. If I needed assistance with using the bathroom, they d come on time, (most of the time). They were somewhat decent at getting blood draw, even for a hard stick , some were better at it than others. The food is delicious and they have lots of healthy options available. They have nice views, (depending where your room is). Visiting hours are great and your visitors can stay for hours without a problem. I like that they don t shut-down visitation, even if there was a positive COVID case, I mean people who are hospitalized need their visitations. The physical therapy on the 5th floor is great also. They do lots of therapy to get you ready for home. They are kind and always willing to help. The only issue I had here was that I fell once because of the negligence of one aide who forgot to lock my bed, causing my weight to shift the unlocked bed, causing me to fall on the floor. The security guards are extremely horrible, not wanting to really help me up after my fall, they also trash talked about me in the hallway. Other than that I can t complain much about this place. I like it and suggest people come here than other hospitals.

P.S.- Their emergency room medical administrative assistants and coordinators trash talk about patients, which you can clearly hear behind the curtain.

My mother was brought here for an emergency and wasn t able to move her legs due to her disability and had to use the bathroom and the nurse put a bedpan under her and left her alone. My mom was left alone for so long that the pan ended up leaking all over her and the bed and the nurse didn t even bother to check in on her or help her out. Will be calling whoever the boss of this hospital is and leaving a major complaint as this didn t the first time my mother has had a problem here.

Unfortunately the hospital was not equipped with the surgeon my mother needed. So they had someone do a temporary surgery and then discharge her to find someone else on her own. Which is not the best for the outcome of her condition. But I have to respect the surgeon admitting his limitations. It is just very frustrating now because she is going to have to be going at least a week with an open wound a severed ligaments, bone, and nerve damage. It would have been better for this hospital to transfer her to a more capable facility at the time of injury, rather than intubate her for surgery and she found out about this when she wakes up from such temporary surgery.

Excellent experience in the ER. Dr. Fidel and the nursing staff were terrific. From listening to my concerns during intake to fully explaining tests, medication and follow ups with my physicians I was very pleased with the services received & all around caring staff.