👍 I cannot express how pleased I was with the service provided by River City Sitters. They were extremely professional and the babysitter they sent was wonderful. My kids loved her and felt comfortable with her from the moment she arrived. She engaged them in various activities and ensured their safety throughout. I will absolutely be using their services again in the future.
Questions about River City Sitters LLC
What is River City Sitters LLC?
River City Sitters LLC is a professional babysitting service based in Richmond, VA, that matches families with responsible sitters for sporadic needs, part-time, or full-time nannies, as well as hotel, wedding, business function, and church nursery sitting. The company emphasizes a personalized matching process where each family's unique vision is understood before selecting a sitter who shows up on time with a fun, safe, and engaging experience.
How long has River City Sitters been in operation and who started it?
The business was founded in June 2002 by Susanne Vesilind, who started it after discussing with high school teachers about the difficulty of finding summer jobs. By the third year, the service was growing so fast that it hired Angie Young for billing and Michelle Bynum for scheduling, eventually evolving into a professional management team.
What are the specific requirements for sitters hired by River City Sitters?
Sitters must have at least 2 years of childcare experience, a criminal background check, a valid driver's license, a dependable car with current auto insurance, at least a high school diploma, and be at least 18 years old. Many sitters are teachers with college degrees and training for children with special needs, ensuring a high level of professionalism.
What are the service fees and rates for in-home babysitting?
Families pay an annual membership fee of $45, renewed each year on the original payment date. On-call placement fees are $18 per day/time, while shared sitter placement fees are $24 for one sitter or $18 per sitter if more than one is provided.
What are the fees for last-minute or short-notice bookings?
Requests made with less than 24 hours notice incur a $20 placement fee, while requests made with less than 12 hours notice incur a $22 placement fee. These fees are charged when a sitter is scheduled, even if the client cancels.
What are the permanent placement fees for weekly nannies?
Permanent placement fees vary based on the number of days per week: $18/day for 1 day/week, $100/month for 2 days/week, $130/month for 3 days/week, $165/month for 4 days/week, and $200/month for 5 days a week. Additional days on any week other than what was paid for cost a $18 placement fee per time.
What is the current Trustburn rating and what do the reviews indicate?
The Trustburn rating is 4.1 out of 5 from 10 reviews, with a mix of 5-star, 4-star, and 3-star ratings. Recent feedback from late 2023 and 2022 highlights professionalism, reliability, and engaging activities, though some reviewers mention the booking process or communication as areas of focus.
What do reviewers most frequently praise about River City Sitters?
Reviewers consistently praise the sitters for being friendly, responsible, and engaging, noting that children feel comfortable and have a great time. Many parents appreciate the straightforward booking process and the company's responsiveness to their needs.
What do reviewers say about the booking process and communication?
Some reviewers mention that the booking process was simple and the company was very responsive, while others noted that the sitters followed all instructions provided. A few reviewers expressed satisfaction with the overall experience, describing it as seamless and excellent.
How does River City Sitters ensure a good match between sitters and families?
The company states that it does its very best to find the perfect fit for each family, spending a lot of time screening both families and sitters. This personalized approach ensures that the sitter matches the family's individual needs and vision.
Where does River City Sitters operate and what types of events do they cover?
The business serves Richmond, VA and surrounding areas, providing in-home babysitting, nannying, and special event sitting. It also offers services for hotel sitting, weddings, business functions, and church nurseries.
What specific steps does River City Sitters recommend for new families?
The website mentions that the business encourages parents to observe the sitter interacting with their child for a few hours when they are home. This step helps ensure the experience is safe and easy for the parents.
What tools or platforms does River City Sitters use for booking and communication?
The company provides an online sitter request system for booking, and families can contact the business via the provided phone number or email. The website also includes a section for sitters to submit an online application if they meet the qualifications.
How has River City Sitters evolved since its founding?
The business has a history of growing from a small operation started by Susanne Vesilind to a larger service with a dedicated team. The team structure includes roles for billing, scheduling, and management, reflecting its evolution over the years.
How can I contact River City Sitters LLC?
You can reach River City Sitters LLC by phone at 8043066090.
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👌 I recently tried River City Sitters for the first time and I'm very happy with their service. The babysitter they provided was friendly, responsible, and capable. She followed all the instructions I provided and my kids had a great time with her. I would definitely recommend them to anyone in need of reliable childcare services.
Last weekend, I needed a babysitter and a friend recommended River City Sitters. I must say, I was impressed. The babysitter they sent was professional and friendly. She bonded well with my kids and kept them entertained throughout the evening. I was able to relax and have a worry-free night out. I will definitely be using their services again!
I've used River City Sitters a few times now and I'm always impressed with their service. The babysitters they send are experienced, caring, and reliable. My kids always have a great time with them and I feel confident leaving them in their care. The whole process, from booking to payment, is straightforward and convenient. Highly recommend!
😊 I recently used River City Sitters for the first time and I'm extremely satisfied with their service. The babysitter they provided was caring and responsible. My children had a great time with her and I felt confident leaving them in her care. The booking process was simple and the company was very responsive. I highly recommend them!
I recently used River City Sitters and I couldn't be happier with the experience. The sitter they sent was wonderful with my kids and provided a nurturing and engaging environment. She followed all the instructions I left and my kids had a great time with her. I will definitely be using their services again in the future.
I recently used River City Sitters and I had a great experience! The sitters were professional and attentive to the needs of my child. They arrived on time and provided a safe and fun environment for my child while I was away. I highly recommend River City Sitters and will definitely be using their services again.
My experience with River City Sitters was outstanding! The babysitter they sent was amazing with my kids. She interacted with them, played games, and ensured their safety at all times. It was clear that she genuinely cared about their well-being. I'm so glad I found this company and will definitely be using them again in the future.
I had an absolutely fantastic experience with River City Sitters! The process of booking a babysitter was seamless and the communication from the company was excellent. The babysitter who looked after my children was warm, engaging, and responsible. My kids had a great time and I felt at ease knowing they were in good hands. Highly recommend!
I hired a babysitter from rivercitysitters.com for the first time last week and I was very impressed with their service. The babysitter was friendly, responsible, and took great care of my children. I felt comfortable leaving my children with her and they had a good time together. I would definitely recommend their services to others.
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About River City Sitters LLC
- Website
- rivercitysitters.com
- Phone
- 8043066090
- Address
- 1005 Borden Rd
