Ritz-Carlton Montreal

Ritz-Carlton Montreal Review

Reviews 926
4.6
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j
3 years ago

Im a Gold member from Mariott BonVoy, stayed at al...

Im a Gold member from Mariott BonVoy, stayed at all their hotels, most mid-tier, but I was expecting a lot more from the Ritz Carlton brand, I stayed in a Jr Suite, the room was nice but the Bed was AWFUL!! So hard I woke up the next day with back pain. The Holiday Inn's have better beds. Not staying there again, worst sleep ever.

j
3 years ago

Class

M
3 years ago

Pretty average for a Ritz. Rooms are recently refu...

Pretty average for a Ritz. Rooms are recently refurbished (light and attractive) but on the small side. Convenient location. Service is pleasant but standard, not over the top or going out of their way to accommodate.

L
3 years ago

Decent service in a crowded place (I got my drink ...

Decent service in a crowded place (I got my drink in a timely manner but we waited almost 15minutes after -- with one reminder for my sister's beverage).

The crowd is varied from Habs fans fresh from the game to business men/women, and the snacks at the bar are delicious!

My Manhattan was made perfectly and my second beverage (didn't catch the name, just saw others with it and asked for one) was a piece of art.

There could be some better security however as I didn't expect to run into people clearly doing drugs in the bathroom (and the man who shouted in to warn them that someone was coming didn't help my case on this matter).

J
3 years ago

AMAZING, beautiful views and such friendly staff. ...

AMAZING, beautiful views and such friendly staff. Our stay was such an amazing experience and will definitely be staying there again. I wish I could give 10 stars because it was that amazing.

N
3 years ago

Attended the afternoon tea service and was not dis...

Attended the afternoon tea service and was not disappointed! We had a few options for seating and opted for the fancy large green chairs that you sink into. The selection of teas was what you'd expect, I recommend the vanilla black tea. The scones, sandwiches and desserts were great. Service was always available and helpful. Will definitely be going back!

S
3 years ago

Good

C
3 years ago

Wow

E
3 years ago

The afternoon tea service included small but tasty...

The afternoon tea service included small but tasty treats. Unfortunately, a band was rehearsing in the next room, drowning out our conversation. The staff made no attempt to improve the situation. The service was ok otherwise, but not what I expected from an expensive hotel. Overall, the experience was mediocre and definitely not worth the premium price tag.

K
3 years ago

Service was fantastic. The head waiter Olivier was...

Service was fantastic. The head waiter Olivier was very professional. One or two of the assistant wait-staff were a little green, but they did a decent job. We did the chefs tasting menu and they were able to accommodate an allergy with one of our party without issue. I would recommend this establishment to anyone seeking fine dining and a lovely view of the garden and duck pond.

J
3 years ago

I strongly recommend the Ritz Carlton Montreal. I ...

I strongly recommend the Ritz Carlton Montreal. I was lucky to choose this hotel for my honeymoon. The service and the accomodations were as expected: First class. The staff is very friendly and efficient and they surprised my wife and I with a warm welcome. Thank you Ritz Carlton Montreal! Next time We come to Montreal we definitely come back to your hotel.

J
3 years ago

Had high tea with my friend and was very disappoin...

Had high tea with my friend and was very disappointed in the welcome and service we received. Waited to be seated even though the wait staff was not occupied, our plates were never taken away, and I had to get up to ask for the check as no one came to see us after the initial service. I have very high expectations of the Ritz and this did not meet my standards. The food was delicious but the service completely lacklustre.

L
3 years ago

Fantastic experience! We went for a kosher catered...

Fantastic experience! We went for a kosher catered engagement party and it was fabulous. Great place to hold an event. Amazing service, the waiting staff was very professional and friendly. On the back terrace, you will find a beautiful pond with white ducks and nice greenery. Thank you for an amazing night.

D
3 years ago

Nice

C
3 years ago

This hotel is incredible! The whole building looks...

This hotel is incredible! The whole building looks amazing inside and out, the food here is great, and the service is so good they people working at the main desk remember your name, the food here is also great too! this place is incredible, would definately come back! 5 stars for sure!

A
3 years ago

Very nice experience to have tea at 15:30. You mus...

Very nice experience to have tea at 15:30. You must book in advance.
The service is impeccable, the atmosphere, the atmosphere excellent to discuss, share beautiful moments with a loved one.

Ritz-Carlton Montreal

Ritz-Carlton Montreal

4.6