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4 years ago

We called to have our ac/heater checked out ,we th...

We called to have our ac/heater checked out ,we thought everything was OK but thank God Roy was here doing a very good check up on our system in our new home .. well he showed me many problem we did not know about our ac unit was going out and our upstairs system had lot of rust and was build mold and unit was not working properly.
ROY WENT OVER EVERYTHING WITH US . And gave us different options / he never tried any type of pressure sales he said he could fix some of the small problems ,but I thought that's like putting a bandaid on deep cut.. so I asked him to give us options for new system .We'll he went over many options and explained everything.,we decided on a new multi-one system and set up the instal for the next day..
Our install was a very big job the first day they came to start it unfortunately mother nature stopped most of the outside work so the crew that wa a here worked in attic getting it ready for new system,the next day goettle called and they sent out 6 people even then service manage was here checking everything ... they were great.. they finished installing system we could not be happier works so good .

Oh also we have a super expensive carpet in the house the took great care in covering floors with drop cloth and everyone wore protective booties.

I want to thank for the hard work

Roy our first tech and sales guy also all the tech that came out.
Arian.k
Charlie.R
Manny.O
Manny.Ch
Julian
And Ruben

Atten goettle management these guys all need to get raises.!!!!!!!!!! For the hard work they do and professionalism they show.
Thank you.

Richard goettle, inc

Richard goettle, inc

4.9