About Returnly
Returnly: Revolutionizing the Return Experience for E-commerce
In today's world, e-commerce has become an integral part of our lives. With the convenience of online shopping, customers can purchase anything they want from anywhere in the world with just a few clicks. However, one aspect that has always been a pain point for both customers and retailers is returns. Returns are an inevitable part of any e-commerce business, but they can be costly and time-consuming for retailers while also being frustrating for customers.
This is where Returnly comes in - a company that aims to revolutionize the return experience for both retailers and customers. Founded in 2014 by Eduardo Vilar and Pablo Gabatto, Returnly provides a seamless return solution that allows shoppers to get the right item before returning the wrong one.
Returnly's unique approach to returns is what sets it apart from other solutions available in the market. The company offers two main products - Instant Refunds and Post-Purchase Upsells - which help improve customer satisfaction while also reducing costs for retailers.
Instant Refunds:
One of the biggest pain points when it comes to returns is waiting for refunds. Customers often have to wait several days or even weeks before receiving their money back after returning an item. This not only creates frustration but also affects customer loyalty.
With Instant Refunds, Returnly provides customers with immediate store credit as soon as they initiate a return request. This means that they can use this credit to purchase another item without having to wait for their refund first.
Post-Purchase Upsells:
Another unique feature offered by Returnly is Post-Purchase Upsells. This feature allows retailers to offer alternative items at discounted prices when a customer initiates a return request.
For example, if a customer wants to return a pair of shoes because they don't fit well, instead of simply processing the return and losing out on potential revenue, Returnly will offer them another pair of shoes at a discounted price that might fit better or be more suitable based on their preferences.
This not only helps increase sales but also improves customer satisfaction by providing them with personalized recommendations based on their previous purchases.
Why Choose Returnly?
Returnly's innovative approach towards returns has made it one of the most popular solutions among e-commerce businesses today. Here are some reasons why you should consider using Returnly:
1) Improved Customer Satisfaction: By offering instant refunds and personalized recommendations through Post-Purchase Upsells, Returnly helps improve customer satisfaction levels significantly.
2) Reduced Costs: With its efficient system in place, Returnly helps reduce costs associated with returns such as shipping fees and restocking charges.
3) Increased Sales: By offering alternative items through Post-Purchase Upsells at discounted prices during returns process increases sales opportunities.
4) Easy Integration: Integrating with your existing e-commerce platform is easy thanks to its API integration capabilities.
5) Analytics & Insights: With detailed analytics reports provided by Retunrley you can track your performance metrics like conversion rates etc., which help you make informed decisions about your business strategy.
Conclusion:
In conclusion ,Returny offers an innovative solution towards improving overall experience related with product returns . It’s unique features like Instant Refunds & Post Purchase upsell makes it stand out among other competitors . It’s easy integration capabilities alongwith detailed analytics reports makes it easier than ever before manage all aspects related with product retuns . If you’re looking forward towards improving overall experience related with product retuns then look no further than Retunrley!
returnly.com
