About Retailer owned research company
DUMAC: The Retailer Owned Research Company
DUMAC is a leading solutions provider that connects point-of-sale software, hardware, and professional services for the grocery and convenience store industries. With over 40 years of experience in the industry, DUMAC has established itself as a trusted partner for retailers across the United States.
At DUMAC, we understand that retailers face unique challenges when it comes to managing their businesses. That's why we offer a comprehensive suite of solutions designed specifically for grocery and convenience stores. Our team of experts works closely with each client to develop customized solutions that meet their specific needs.
One of our core offerings is our point-of-sale (POS) software. Our POS system is designed to streamline operations and improve efficiency at every stage of the sales process. It includes features such as inventory management, customer relationship management (CRM), and reporting tools that provide valuable insights into sales trends and customer behavior.
In addition to our software solutions, we also offer a wide range of hardware options including cash registers, scanners, scales, printers, and more. We work with top manufacturers in the industry to ensure that our clients have access to the latest technology at competitive prices.
At DUMAC, we believe that success in retail requires more than just great technology - it also requires exceptional service. That's why we offer professional services such as installation support, training programs for staff members on how best use our products effectively , ongoing technical support through phone or email communication channels ,and maintenance services so you can focus on running your business while leaving all technical issues up to us .
We are proud to be a retailer-owned research company which means we are owned by retailers themselves who have first-hand experience with what works best in their stores . This gives us an edge over other companies because not only do we understand what retailers need but also how they think about their business operations .
Our commitment to excellence has earned us numerous accolades over the years, including recognition as a top provider of POS solutions by industry publications such as Convenience Store News and Progressive Grocer. We are also proud to be a member of the National Grocers Association (NGA), which is dedicated to supporting independent grocers across the country.
In conclusion, DUMAC is more than just a technology provider - we are a partner in your success. Our comprehensive suite of solutions, exceptional service, and commitment to excellence make us the ideal choice for retailers looking to take their businesses to the next level. Contact us today to learn more about how we can help you achieve your goals!