About Resolver
Resolver: The Ultimate Solution for Your Complaints and Claims
Are you tired of being ignored by companies when you have a complaint or claim? Do you feel like your voice is not being heard? Resolver is here to help. With Resolver, you can make a complaint or claim for free and get the attention you deserve. Resolver covers a wide range of sectors and has helped millions of consumers raise issues with thousands of companies.
Resolver was founded in 2013 with the mission to empower consumers and hold companies accountable. Since then, it has become one of the most trusted names in consumer advocacy. Whether you have a problem with your bank, insurance company, telecom provider, energy supplier, or any other company, Resolver can help.
One of the things that sets Resolver apart from other complaint resolution services is its user-friendly platform. You don't need any legal knowledge or expertise to use Resolver – all you need is an internet connection and a few minutes to spare. Simply go to resolver.co.uk or download the app on your smartphone (available on both iOS and Android), create an account, select the sector that applies to your issue, describe your problem in detail (including any evidence if available), and submit your complaint.
Once your complaint is submitted through Resolver's platform, it will be sent directly to the relevant company's complaints department. The company will then have eight weeks to respond to your complaint under UK law (or six weeks if it's an energy supplier). If they don't respond within this timeframe or if their response doesn't satisfy you, Resolver can escalate your case further – either by referring it to an ombudsman service (if applicable) or by providing guidance on how to take legal action.
Resolver's success rate speaks for itself – over 90% of cases submitted through its platform are resolved successfully without needing further escalation. This means that millions of consumers have been able to get their complaints resolved quickly and efficiently thanks to Resolver.
But Resolver is not just a complaint resolution service – it's also a valuable source of information and advice for consumers. Its website and app are packed with useful resources, such as guides on how to make a complaint, templates for complaint letters, and FAQs on common consumer issues. Resolver also publishes regular articles and news updates on its blog, covering topics ranging from consumer rights to industry trends.
In addition to its free service for consumers, Resolver also offers paid services for businesses. These services include customer feedback analysis, complaints handling training, and bespoke dispute resolution solutions. By working with Resolver, businesses can improve their customer satisfaction rates and reduce the risk of reputational damage caused by unresolved complaints.
Overall, Resolver is an essential tool for anyone who wants to assert their consumer rights and get their voice heard. With its user-friendly platform, expert guidance, and proven track record of success, it's no wonder that millions of people have turned to Resolver when they need help with a complaint or claim. So why wait? Sign up today and start resolving your issues!