They claim that they want you to be happy so they quarentee full refund within 60 days. This is untrue. After following their rules and spending extra for postal , they denied rthe efundThey pick and choose what they will and will not return after it's returned. They are liars and untrustworthy.
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What reviewers say about Res Q
Customers are split in their feedback, with several describing Res Q as a great and friendly place to work, while others describe it as awful and accuse the company of being dishonest about refund guarantees.
What does Res Q do?
Based on the description on file, Res Q is a UK-based customer support team operating across two sites, handling more than 8 million customer conversations each year on behalf of their clients.
What are the most common complaints about Res Q?
The most common complaints relate to issues with refunds, with reviewers describing misleading refund guarantees and untrustworthy return handling.
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9 Reviews
Great place to work. Friendly colleagues and cafeteria food is excellent and cheaper than expected.
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About Res Q
Based across two sites in the UK, we are a team of passionate individuals who really care about customer support, and each year, we have more than 8 million customer conversations on behalf of our clients.
Res Q is a UK-based company that provides exceptional customer support services to businesses across various industries. With two sites in the UK, Res Q has a team of passionate individuals who are dedicated to delivering top-notch customer service and support. The company prides itself on its ability to handle more than 8 million customer conversations annually on behalf of its clients.
At Res Q, the focus is always on providing excellent customer experiences. The company understands that customers are the lifeblood of any business, and as such, it goes above and beyond to ensure that every interaction with customers is positive and memorable. Whether it's through phone calls, emails or live chat sessions, Res Q's team of experts are always available to provide prompt and efficient assistance.
One thing that sets Res Q apart from other companies in the industry is its commitment to innovation. The company uses cutting-edge technology and tools to deliver exceptional services that meet the unique needs of each client. From AI-powered chatbots to advanced analytics tools, Res Q leverages technology in creative ways to enhance its service delivery.
Another key aspect of Res Q's operations is its focus on building long-term relationships with clients. The company understands that every business has unique needs when it comes to customer support services, which is why it takes time to understand each client's specific requirements before developing tailored solutions for them.
Res Q also places a high premium on transparency and accountability in all its dealings with clients. The company provides regular reports detailing key metrics such as response times, resolution rates and customer satisfaction scores so clients can track their progress over time.
In terms of industries served by Res Q, the company works with businesses across various sectors including e-commerce, healthcare, finance and telecommunications among others. Its expertise spans across different channels including voice calls, email support as well as social media management.
Overall, if you're looking for a reliable partner for your business' customer support needs then look no further than ResQ! With years of experience under their belt coupled with cutting-edge technology solutions at their disposal - they have everything needed for success!
- Website
- resqcs.co.uk
- Phone
- 01482481200
- [email protected]
- Categories
- Outsourcing/offshoring
