Reliable Respiratory Reviews

Have been waiting since last month for my CPAP, after a few phone calls I was told that they were waiting on my doctor to respond. Except my doctor had responded a week before, called back and the excuse was the prescription wasnt signed. Called my doctor and they had sent. it over a second time signed. The girl on the phone was very blase about the whole thing and suggested I speak to my doctors office again, in fact the only reaction I got was when I said to her that chasing down the prescription isnt my job, especially when they had received it a day earlier and she admitted she hadnt gone through the emails. This was now a week ago and still nothing no phone calls nothing. Its been a month and I also work from home and can get things done better than them.

Had a few problems in the beginning, took a bit of back-and-forth, but in the end they did step up and make it right. Overall I'm satisficed with their service.

A great company to deal with very professional. I received my new cpap machine late afternoon and was contacted by steve the following morning. We went over on how to operate it , how it works , cleaning etc. and if I have any questions later to please call back. Thank you

I have found the phone professional staff to be excellent. My Mother just started oxygen therapy and I ve had some questions. Each time I call the person is professional, thoroughly explains (walks me through) the issue and answers each and every question I ask. The phone staff have been invaluable helping me navigate, understand and use the different oxygen products appropriately. It hasn t been easy for either myself or my 81 year old Mom to navigate this new world involving oxygen therapy but we re learning step-by-step thanks to the phone staff at Reliable Respiratory.

Company is excellent to deal with wish they had a reciprocal relationship with vendor(s) in S Florida for winter months national firms we reached out to were not as friendly

I have just had my first experience with this company. I was dealing with another company for my cpap machines and supplies and thought they were the best
But after dealing with reliable I am so happy my doctor put me in touch with them.
Called at 2:00 pm. Had my new machine and supplies next day before noon. Unbelievable
I am excited to see how the replenishment process for new supplies goes
Thank you Reliable

I FINALLY spoke with a technician who knows his stuff (LUCAS). Thanks Lucas bc Its been close to a year of staff suggesting my buying another CPAP machine I didn't need. Meanwhile, a retired nurse, I can't breathe properly. Terrible

Every step of the way, Reliable Respitory was outstanding! The product, service, and customer service was outstanding! A special thanks to Sarah O, whom I worked most often with! Thumbs up!!

Customer Service at Reliable Respiratory? Don't hold your breath... I'll change this review when I get some. Technician dropped of the machine with instructions. So far, so good. Does the machine do what it is supposed to do? Nope. Any help on getting it to function the way it's supposed to? Not yet. Make an appointment to get a call back at a specific time? Nope. Considering these are medical devices they are dealing with and people's care is their business, you'd think they'd be more professional. I get better service at my local Dunkin'