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What is Reigate Hot Tubs?

Reigate Hot Tubs is a Surrey-based event hire provider founded in 2020 by Anthony, specializing in premium hot tubs, ice baths, outdoor cinemas, gazebos, and silent disco headphones. They offer delivery, setup, and collection for private celebrations, weddings, and corporate events across Surrey and the South East. Their booking process allows customers to choose dates, select products, and leave the rest to their fully trained team.

Where is Reigate Hot Tubs located and what areas do they serve?

The company operates out of Reigate and provides free delivery within a 20-mile radius, extending to 32 miles for other locations. They require an outdoor waterproof socket within 7 metres for setup and use a 50ft professional drainage pump for water removal. Their service area covers Surrey and the South East, with bespoke quotations available for events outside the standard delivery zone.

How can a first-time customer get started with booking?

First-time customers can book online by selecting dates, products, and adding extras to their cart. The company handles the entire setup from start to finish, providing clear instructions and 24-hour dedicated support. They ensure a seamless experience with hassle-free installation and collection for both new and returning clients.

What hygiene and maintenance features are included in the hire?

All equipment is thoroughly cleaned and sanitized after every hire, with fresh filters supplied for each day of the booking. The company includes a full water-testing kit and chemicals to maintain crystal-clear water without requiring customers to clean dirty filters. They also provide a complimentary warm-up day delivered the day before the hire begins to ensure the tub is ready.

What are the specific requirements for delivery, heating, and water care?

Customers must be present for both delivery and collection, as someone aged 18+ is required to oversee safe placement and a full demonstration of controls. The hot tub takes 12–24 hours to heat up, though this can extend to up to 30 hours in colder months. A pre-measured dose of chlorine is needed every 24 hours after the initial installation of chlorine granules.

How does the booking and setup process work step by step?

The booking process is designed to be effortless, allowing users to choose dates, select products, and leave the rest to the team. They manage the entire setup from start to finish, providing clear instructions and dedicated support. This approach ensures a smooth, simple, and completely stress-free experience for every occasion.

What do the company's own words say makes them different from competitors?

The company prides itself on exceptional customer service, backed by over 3,000 deliveries and 200 five-star reviews. They emphasize seamless setup and support, spotless and safe equipment, and honest pricing with no hidden fees. Their fully trained team aims to deliver outstanding experiences for every occasion.

What do reviewers praise about the service?

Some reviewers praise the great, efficient service from staff like Anthony, noting excellent communication and a customer-first approach. They describe the lazy spa as a perfect anniversary treat and highlight how easy the system is to use and maintain. The service is consistently described as incredibly simple and stress-free.

What other products and services are included in their offerings?

The company offers a wide range of event accessories including silent disco headphones, photo booths, and gazebos. They also provide outdoor cinema screens and inflatable cinemas for various events. Their product range extends beyond just hot tubs to include ice baths and event tents.

How long has the business existed and how has it grown?

The company has been operating since 2020, growing from a one-person operation into a dedicated team. They have completed over 3,000 deliveries and maintain a strong reputation in the region. Their team is fully trained to handle the entire setup from start to finish.

What are the key terms and conditions for the hire?

The company provides 24-hour dedicated support and requires an outdoor waterproof socket within 7 metres for setup. They use a 50ft professional drainage pump for water removal and do not expect customers to clean dirty filters. Their booking process is designed to be effortless and straightforward.

How can I contact Reigate Hot Tubs?

You can reach Reigate Hot Tubs by phone at +44 7766 817438.

What is the official website of Reigate Hot Tubs?

The official website of Reigate Hot Tubs is reigatehottubs.com.

Does Reigate Hot Tubs have reviews on Trustburn?

Reigate Hot Tubs has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Reigate Hot Tubs

Welcome to Reigate Hot Tubs, Surrey’s trusted provider for premium hot tub and event hire. Since 2020, we’ve built a strong reputation backed by nearly 200 five-star reviews, delivering outstanding customer service and stress-free experiences. From private celebrations to weddings and corporate events, our range includes luxury hot tubs, ice baths, inflatable cinemas, igloos, event tents, gazebos, and entertainment packages designed to make every occasion unforgettable.

Address
UK, Surrey
Categories
Entertainment