Horrible customer service. They will promise you o...
Horrible customer service. They will promise you one thing and then turn around and refuse to back it up.
We rented a machine and needed it another weekend. We left our cc info for our neighbors son to pick it up. After he arrived, while we pay for his time, these guys change their mind. We are out of town and they screwed us.
If they would have just been straight up, this would not have been a problem. Kid told me that he thinks they rented it to someone else and we're making excuses.
Best part, I called to speak to the manager, Steve, and he avoided taking my call. Very poor business practices. Avoid avoid avoid.