As a professional in the healthcare business I often refer patients/families to Regent Healthcare. They are professional and responsive and the families report good experiences and personal/professional caregivers.
Regent provided care for my mother for three and a half years, until she passed away in October. Now they are helping with my father. We have been so impressed with the company. They are incredibly responsive and really know how to provide the perfect caregivers for each situation. The caregivers are like family. The staff is friendly and extremely helpful. Regent has walked alongside us, allowing my parents to stay in their home. We are very grateful.
My family has worked with Regent for my mother's care for one year now. We have been very pleased with the care my mother is receiving and the professionalism of the entire staff. Over the past year we have had what I would consider somewhat unusual requests with the hours we needed coverage. Regent has always come up with a solution that was acceptable to us and provided my mother with total safety and security. I would definitely recommend Regent to anyone needing home healthcare.
The experience I had with Regent was truly wonderful. Everything from the attention to detail and helpfulness of the office staff, to the incredible care provided by the nursing staff was a cut above the rest. Having tried out several agencies, I can honestly say that Regent topped them all. The remarkable bond that the caregivers shared with my mother will be something I remember fondly, always. If you're looking for an attentive, caring and compassionate home health agency, Regent Healthcare is the company to choose! Highly recommend!
Regent Healthcare provided care for my Aunt while she was under hospice care. I cannot thank them enough for the compassionate caregivers they provided. They were very flexible and caring during such a difficult time in our lives.
Regent is by far the most professional caregiving company I have had the pleasure of employing to take care of my precious gem of a father! I have had horrific experiences with several companies so I know quality care when I see it!! Everyone in the office is spectacular...very professional and timely with request that are made. The caregivers are very loving and go thru extensive background checks and training. Thank you Regent!
A very caring company who helped my father with his home healthcare needs. Highly recommend them.
My mother developed dementia and needed more care than I was able to provide. I researched many homecare companies and found Regent Healthcare to be by far the best. I am happy they helped me through this trying time and will be forever grateful. Their caregiver's and staff were extremely caring, companionate and professional.
Regent Healthcare is an excellent choice for in home care services. They communicate effectively and provide the care you expect and your loved one deserves. Their quick response, attentive and loyal caregivers gives families peace of mind that I have witnessed first hand. Regent cares about their families and the individual they are serving. People who care about people!
Excellent company to work with. They are very passionate about the services they provide.
I have used Regent for 10+ months. Their caregivers provide a very personal service and communication and trust are of utmost importance to me. I had a few ups and downs with caregivers. Catie Wells and Regent were quick to respond to my concerns and the issues were resolved quickly and professionally. I have 2 caregivers that have been with me for 6+ months -- I like them and respect the job and service they provide for me. They treat me and my family with dignity, respect, honesty and professionally. I highly recommend Regent.
I am really pleased with Regent's caregivers. For the last 13 years my husband has been severely disabled due to a stroke. He has had many aides but I would rate Regent's the best. Even his Physical Therapists comment on how professional and caring they are and ask me what company I get them through. They take really good care of him.
I'm also impressed with the office staff. They are always responsive and understanding.
I would definitely recommend Regent to anyone seeking caregiver services,
To start my dad found out he had lung cancer and had to get chemo. Chemo is NOT fun by any stretch of the imagination. I watched my dad's strength and vitality slowly drain out of him. Since I am still working the task of being with him all day was very near impossible. Fortunately, his garage apartment is only 50 feet from my house. So, I am grateful and fortunate that I can get to him quickly and easily. But I still had to leave him alone for longer periods of time than I wanted. We both knew my dad was going to need more care than I could give him although I was giving him my best effort. While his strength was somewhat good, he started researching home care and found Regent.
He then contacted Regent and set up an appointment.
Vicky, showed up at my dad's home and I came over about 20 minutes late. Vicky went over a number of things with my dad before I got there. When I arrived my dad had a big smile on his face. Vicky went back over things with me and realized that I was doing a lot for my dad and that he was relying heavily on me to help with this decision.
All I can say is Vicky is AWESOME! My dad and I talked for quite awhile after Vicky left. We took our time and went over a number of issues and scenarios between ourselves. The end result was I called Vicky and told her we were ready to commit. Two days later we had a phone conference with Regent's people, wherein the case manager (Cindy) and the overseeing RN (Minnie) introduced themselves to my dad and I. Vicky was present at our home at the time. Cindy was already hard at work getting someone to come over. Minnie asked a number of questions and set up a time for us to talk about my dad's condition and what was expected of Regent in the area of care.
The following week our caretaker showed. Stephanie was a godsend for me. My dad and Stephanie hit it off right away. My dad actually looks forward to having Stephanie come over. This may seem strange but for me to see my dad this way is interesting because he is so regimented in what he does every day that any deviation in his routine really messes him up for the day. Stephanie really pulled it off and WOW what a personality.
Cindy did an outstanding job of finding the perfect person for us. Vicky played a major role in calming our nerves about selecting Regent. I had a couple of good phone calls with her about what was needed and what I wanted done for my dad. Everything she told me and us was spot on. I cannot say enough good things about her professionalism, candor, respect, attitude and a host of other positives. The Regent staff is top of the line and they work with me easily and efficiently, which helps me keep my dad on good course.
Regent truly does work hard for their clients. If you care about your loved one this company's business model and means of supporting you and your loved one is really hard to beat. My dad and I are truly thankful for meeting Vicky and dealing with her coworkers. Thank you so much!
Wow! The staff shows immense interest in the well being of their patients. A day never goes by where someone from the office calls to ensure the comfort and progress of patients. The level of compassion is truly touching. I would most definitely recommend the services of Regent Healthcare to anyone in need of home health care.
There are no words that can express the peace of mind that Regent Healthcare providers have given me and my recuperating 90 year old mom. They have provided women that are caring, friendly, experienced and focused on seeing that my mom is safe. I would recommend them and will surely use them again if the situation arises.
I contacted Regent on a Sunday at 4:45 p.m. asking for an aide to start at 7:00 p.m. Within 15 minutes, Regent contacted me and had someone available. She was a blessing! We were so fortunate to have such a quick response and such a quality person. Regent can give you peace of mind when you need extra care.
Great caregivers and internal staff. The team at Regent is always professional and thorough. You can always count on them to care for your loved one.
After contracting with Regent to provide care services for my disabled husband, I was impressed with the care manager's efforts to provide someone who would be compatible with him. The relationship has worked out well and in addition to his aide's professional care and demeanor, he enjoys her "cheerfulness."
On the occasions when I have required additional hours of care for him, the care manager provided CNA'S who were very professional and required only a brief orientation to our home and my husband's needs.
The care manager's follow-up calls have been appreciated and overall, our experience with Regent has been excellent.
After trying several home care companies in Maryland, I could not be happier when I found Regent. Their internal staff is very knowledgeable and they are very passionate about the services they provide. Thank you Melissa for setting up these services for my mom so she could remain in her home. We are thrilled and will be a long time client!
Jennifer Johnson
To the staff that answers the phone to the caregivers they are wonderful!
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